IT Expertise: Smart Monitoring

2024: Revision of the Smart Monitoring Complex taking into account the current requirements for IP monitoring

On July 29, 2024, IT-Expertise announced the release of an updated version of the Smart Monitoring software complex. Smart Monitoring is included in the Register of Software Ministry of Digital Development of the Russian Federation.

According to the company, the software package for operational monitoring of the IT infrastructure, created more than a year ago, was finalized taking into account the company's experience in monitoring and responding to incidents in the corporate ecosystem.

The updated version of the software complex has absorbed all the current requirements for monitoring information systems, including common domestic solutions. First of all, this concerns solutions on the 1C:Enterprise 8 technological platform. For more than 10 years, IT Expertise has developed and operated various elements of monitoring systems in large corporate implementations of 1C information systems, applying them in future and in technological audits, and in load testing.

source = "IT Expertise"

"Smart monitoring" is a system for collecting and analyzing technological data that can calculate the state of "health" of the information system, helps to detect and respond to incidents arising in the IT landscape. And thanks to AIOps ideas, Smart Monitoring can predict system behavior and prevent potential accidents in advance.

The solution supports automatic discovery of servers, services and DBMS, which allows you to build an up-to-date map of the landscape in close to real time and find connections between monitoring objects. Also, Smart Monitoring is able to determine the "weight" of each entity connected to it, which helps it calculate both the "health" of the system as a whole and each monitoring object separately.

source = "IT Expertise"

There were many prerequisites for creating Smart Monitoring. In particular, after leaving the market of foreign manufacturers ON Russian , companies needed a domestic solution that was independent of Western vendors, which could withstand any load and successfully scale to effectively control their own IT ecosystems. At the same time, it was necessary to reduce the cost of supporting the IT infrastructure and facilitate the work of specialized specialists.

IT Expertise's experience in incident monitoring and investigation has created a product that meets all these requirements.

Among the capabilities of "Smart Monitoring:

• flexible, fast collection of metrics from various sources
• single database (CMDB) - storing metrics, logs, and data processing
• gRPC protocol is used to exchange data between the server and the Monitoring Agent
• artificial intelligence (AI) technologies are involved in monitoring and predicting the behavior of systems
• detailed analysis of the obtained data allows you to automatically build relationships and promptly investigate incidents

source = "IT Expertise"

According to the developers, "the software complex has everything for effective monitoring," namely:

• a single center for collecting and analyzing the situation operates at all levels
• the key figures are always up-to-date - the data is updated almost in real time
• ability to quickly analyze any monitoring object
• support for modern domestic platforms and systems
• to automatically analyze the causes of incidents and optimize the time of incident investigation, use information about the relationships of objects
• artificial intelligence technologies are used to implement the mechanisms:
  • Prediction
  • Root cause analysis
  • Anomaly detection

• ability to automatically respond and resolve incidents

With the help of "Smart Monitoring" you can in the mode of a single response center:

Get a complete picture of system health and performance

Data collection at all levels - from hardware components to software applications. Performance, availability, application and DBMS metrics, event log metrics

Identify and diagnose problems

The availability of data from all levels and the established links between them help to quickly determine the source of the problem, be it a hardware failure, application software performance problems or network anomalies.

Optimize system reliability and stability

Through proactive monitoring of all information system components, it is possible to identify potential problems in advance and take preventive measures without waiting for serious incidents. Visualization of the IT landscape map in the form of a graph with health indicators of each configuration unit and the "drill down" function will clearly show problem areas that require attention.

source = "IT Expertise"

Optimize resource utilization

Analyzing data from different levels allows you to better allocate resources (processor, RAM, disk space), optimize performance, and reduce hardware and infrastructure costs.

Optimize user productivity

Analysis of application and system performance data will help identify and eliminate bottlenecks, optimize response times, and improve user satisfaction.

Optimize the productivity of operating specialists

To facilitate the work of specialized specialists, Smart Monitoring provides automated reports and detailed information indicating the context of the application code.

source = "IT Expertise"

source = "IT Expertise"

source = "IT Expertise"

Automate management and scaling of information systems

Data integration from all tiers automates system management tasks, such as load-based resource scaling, enabling more efficient infrastructure utilization, management By storing event logs and other data, assist in audit and compliance.

The Smart Monitoring system supports:

• various operating systems and DBMS, including:
  • Astra Linux, RED OS, Alt OS

• MS SQL Server PostgreSQL PostgresPro* , , , PostgresPro Enterprise
• all versions of 1C:Enterprise 8 platform, and most importantly, seamless integration is implemented to collect information, which does not require modification of 1C application solutions
• The Smart Monitoring system has modest own requirements for computing resources