CentroCredit Bank has implemented AI analysis of reports of legal entities in CRM based on BPMSoft

2025: Integration of BPMSoft with DeepSeek AI service

The bank CentroCredit"" has implemented a solution based on, in the large language model DeepSeek integrated CRM system. BPMSoft This was BMCoft (formerly LANIT Omni) announced on December 22, 2025. AI is used for automated analysis of reports on legal entities and formation of structured ones for data further application in. business processes The project is implemented by the system integrator "."60 names

The solution is integrated into the existing IT circuit of the bank without changing the usual logic of users. Its architecture is built on an event model. The business process is initiated when you create an email activity that meets the specified conditions - sender, recipient, attachment format.

The main part is started with a time delay through the Quartz scheduler, which ensures correct processing of attachments and stability of script execution. On the BPMSoft side, the data composition is pre-checked, legal entities are selected, and an integration request is generated. DeepSeek is used to evaluate the contents of a report and generate a structured response in a given format.

BPMSoft acts as a central control loop, and the AI service is used as an external analytical tool. The obtained data is validated in the CRM system, and the final report is designed in Excel format. If necessary, you can configure the results to be automatically sent to the recipients. This approach allows you to work with AI within the framework of a managed business process without direct interaction of users with an external service.

The solution fully meets the strict information security requirements of the bank. All integration steps are logged in the standard BPMSoft log, and when errors occur, tasks for administrators are generated automatically. Files are not saved on the system, except for email attachments. The integration parameters and the text of the promptas are placed in system settings and reference books, which ensures transparency and manageability, and also guarantees the possibility of further development of the solution without changing the basic architecture.

We considered AI not as a separate experiment, but as an applied tool that should be organically integrated into the existing processes and IT landscape of the bank. The integration of LLM into CRM has reduced the volume of manual data processing while maintaining full control over information. said Timur Sultanov, head of the credit process automation department of CentroCredit Bank.

AI in this solution is used as an analysis tool, while the entire logic of control, verification and processing of results remains in BPMSoft. This allows you to automate the work with analytical reports, maintain control over data and do not take key processes outside the CRM system. said Yegor Khmelev, Deputy General Director for Business Development "60 Names."

In this project, BPMSoft acts as a sustainable platform for the implementation and development of AI tools in corporate systems. Integration with the DeepSeek AI service shows how AI technologies can be practically and controllably integrated into CRM to solve specific business problems without violating security and manageability requirements. added Yuri Vostrikov, CEO of BPMSoft.

2024

Completing the transition to BPMSoft

JSC CentroCredit has completed the transition to the low-code platform [[BPMSoft]. The project was implemented with the participation of specialists of the system integrator "60 names." The bank announced this on December 19, 2024.

The main objective of the project was to ensure that the IT system meets the requirements of security and fault tolerance. After a detailed analysis of market offers, the choice was made in favor of BPMSoft thanks to the platform functionality, reliability and developer experience, as well as the availability of operational technical support from the vendor and access to regular system updates.

The complexity of the project was the large functionality implemented in the previous system. It combined key operational processes, including working with legal entities, KYC (customer analysis procedure), monitoring, as well as processing requests.

The migration was carried out using utilities provided by BPMSoft. The process included converting packages, developing scripts for data transfer, configuring interfaces and conducting multi-stage testing. 60 Names experts paid special attention to maintaining functionality, interface uniformity and correct data migration.

The project was an important step towards creating a secure IT architecture for the bank. The BPMSoft platform allowed us to provide a high level of fault tolerance and quickly adapt business processes to current tasks. We also appreciate the possibility of long-term cooperation with a domestic vendor who provides high-quality technical support and regularly updates the product, said Anton Kucheryavy, head of the department of information support and internal statistics of the Central Bank "CentroCredit."

The transition to BPMSoft took two months, taking into account testing of previously configured functionality, after which the results were transferred for testing to the bank. The result of the transition is a stable system with an understandable vector of development of domestic products for, financial industries which gives an undoubted plus to further automation and simplification of the bank's processes, noted Yegor Khmelev, Deputy General Director for Business Development "60 Names."

The project with JSC CentroCredit confirms the high reliability and adaptability of our platform to solve complex problems of the banking industry. The implementation of the migration in such a short time was made possible by the close cooperation of all participants in the process, as well as the technological capabilities of BPMSoft, which allow you to quickly and efficiently modernize the IT infrastructure. told Yuri Vostrikov, CEO of BPMSoft.

Automate client data collection and update processes

JSCB CentroCredit"" completed a project to automate client collection and update processes data using a CRM low-code platform-based system from BPMSoft the company "." BMCoft The project was implemented by specialists of the system integrator "." 60 names The bank announced this on October 8, 2024.

Key objectives of the project included optimizing client questionnaires, automating checks on various parameters, as well as improving the processing of internal requests and automatically creating printed document forms. This made it possible to significantly reduce data processing time and improve the quality of work with customers.

Particular attention was paid to the process of registering new customers, which includes mandatory checks and automatic creation of accounts ABS in (automated banking system). In addition, automation of loading data from external sources was implemented, including up to ten different lists required for checking legal entities in accordance with Russian law. Among them are registries of subjects small and medium-sized businesses, as well as lists information with about the involvement of clients in suspicious operations and liquidated legal entities.

The 60 Names command implemented a mechanism for regularly downloading data that is initiated by the BPMSoft system on a schedule or signal, depending on the list. After loading, the data is processed and stored on the server for further use not only by employees working with the BPMSoft system, but also by other departments of the bank that need up-to-date information for decision-making.

Algorithms for client verification based on downloaded lists have also been developed. These checks are performed at various stages of the registration and customer service processes within BPMSoft, ensuring full compliance with internal standards and legal requirements.

Automation of client data update processes and integration with external lists allowed us to significantly improve the quality and speed of service. With the implementation of BPMSoft, we simplified internal operations and ensured compliance with strict legal requirements, which increased the level of security and transparency of operations, said Timur Sultanov, head of the department of information support and internal statistics of the Central Bank "CentroCredit."

For us, this is an important project in applying technology to automate key business processes. The introduction of BPMSoft allowed to reduce manual labor and minimize errors in data processing. We are proud to have contributed to improving the efficiency and safety of the bank, noted Anna Plekhanova, head of the implementation group "60 Names."

Our low-code platform solution provides customers with the ability to flexibly customize and quickly adapt to their unique business processes. The project for JSC CentroCredit showed how automation can increase productivity and reduce operational risks for banks, noted Yuri Vostrikov, CEO of BPMSoft.