Rostelecom introduces intelligent warning system in Ugra medical institutions

2024: Virtual Voice Assistant Connection

Rostelecom"" connected in. The robot auto-informant Pyt-Yakha District Clinical Hospital virtual voice assistant was specially designed to meet the requirements of the medical institution and became the first intelligent digital operator introduced to hospital in Ugra by Rostelecom, which announced this on October 31, 2024.

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Rostelecom

Шаблон:Quote 'author=said Alexander Aksyonov, chief physician of Pyt-Yakha District Clinical Hospital.

For the Pyt-Yakha District Clinical Hospital, Rostelecom masters created a special algorithm according to which a smart robot-autoinformer operates. The voice assistant reminds the patient of the date and time of admission with the indication of the specialization and the name of the doctor, records what decision the client made and sends the final report to the hospital email.

{{quote 'author=noted Alexandra Iskhizova, director of work with the state and corporate segments of Rostelecom in the Urals. | Our strategic goal is to help medical institutions in the Urals keep pace with the times by introducing comprehensive digital solutions. We constantly equip hospitals and clinics with protected optical Internet, video surveillance, smart screens and provide virtual telephony services. According to a number of factors, our products are more technologically advanced than foreign analogues and more productive than humans. They integrate with almost any systems and CRM platforms used by most Ural government agencies and private companies. Our customers don't have to invest extra money to replace their existing software with new software. In addition, we guarantee our customers 24/7 technical support,}}

Thanks to the software, the virtual robot assistant is able to learn. At the request of the customer, "Rostelecom" is ready to expand the functionality of the system. For example, reorient the digital operator to incoming calls, enable the voice recognition option, or set a specific conversation scenario.