Customers: Fix Price (BEST Price) Contractors: Crystal Service Integration (CSI) Product: CSI K Self-Service Cash DeskSecond product: Sberbank: Smile payment system Project date: 2024/05 - 2024/11
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2024: Installation of 3,200 self-service checkouts
In 2024, Fix Price installed over 3,200 self-service cash desks (CSRs) in more than 1,600 stores of the chain under the Company's management in Russia. Thus, the total number of self-service checkouts reached more than 5,800, and the number of equipped stores amounted to over 2,900 outlets. The company announced this on December 28, 2024. Such cash desks are installed by default in all new stores of the chain, as part of the renovation program, as well as in existing stores as part of the retrofitting project.
In 2024, about 32% of all checks of chain stores managed by the Company in Russia passed through self-service cash desks - this share remains stable compared to 2023. At the same time, the number of checks processed through CSR increased from 41 million in 2023 to 83 million in 2024.
One of the technological updates at self-service cash desks in 2024 was the introduction of the payment technology biometrics provided by. Sberbank"" Payment with a smile is available on terminals in all stores running Fix Price in Russia.
We continue to develop self-service technologies and are testing a new version of cash registers that allows us to flexibly adapt the interface to the Company's tasks. For example, you can show advertizing content inside a check during a scan of goods, as well as offer additional sales through a pop-up list in the form of a tile. In the near future - the introduction of the function of using a loyalty card by phone number to make purchases even more convenient, - said Oleg Lexin the Chief information officer Fix Price |
In 2025, Fix Price plans to install 2,400 self-service checkouts in 1,200 operating stores (excluding equipping new outlets). The volume of investments in this project will amount to more than 700 million rubles.