Rosomahatul (Kleverens: Warehouse 15)

2022: Shocking truth: why 74% of warehouses lose money (and how the company "Wolverine" came out in plus)

When manual accounting kills business

Rosomahatul has been building a reputation as a reliable supplier of construction tools for years. They were rolled up, diamond discs and cutters were famous for their ideal value for money. But at some point, customers began to complain that they ordered 20 rolls on concrete, and received 15 on metal.

The problem lay in an archaic accounting system. Warehouse for 10,000 items, all records - in notebooks and Excel files, which then someone must drive into the system. Re-port reached 15% of all shipments. Clients were angry, managers spent days sorting out conflicts, and the financial service could not understand the real picture of the balances.

Cases when the goods were in the system, but were physically absent from the warehouse, were especially painful in their reputation. The company lost not only money, but also the confidence of buyers. When regular customers began to go to competitors, it became clear that it was necessary to urgently change the approach.

Loser syndrome: why the company was afraid of new solutions

The idea of ​ ​ automation has been in the air for a long time, but each time it ran into skepticism. By the time of the appeal to the VIANTA integrators at Rosomakhatul, a stable opinion had formed that modern technologies were for giants and large companies.

Management believed that the warehouse was too specific and an individual approach was needed. Because employees have been working in a certain mode for many years and knew the warehouse like five fingers.

The problem was that this "knowledge" existed only in their heads - when such an employee went on sick leave or quit, the warehouse literally got up.

Unexpected offer

The management of Rosomahatul bribed the pragmatic approach of integrators, who proposed to point automate the most painful processes instead of changing the entire system.

VIANT showed a specific plan:

• Implement barcoding for 100% of items;
• Teach storekeepers to work with data collection terminals (shipping documentation);
• Configure two-way synchronization between shipping documentation and 1C;
• Implement address storage.

And most importantly, all this could be done in stages, without stopping the warehouse. A special impression was made by the demonstration of the terminal with the pre-installed software "Warehouse 15"

The client saw that when scanning the barcode, the storekeeper immediately sees not only the name of the product, but also the exact place of storage, the expiration date, even the photo of the package. And he admitted: "This is exactly what we need," Andrey Galaktionov, General Director of VIANT.

Implementation of a new system without shutdown

The project began with a deep audit. During the week, VIANTA integrators monitored the Wolverakhatul warehouse and recorded all processes: how they accept goods, how they pick up orders, how they carry out inventories.

After that, the first thing was set up 1C:

• Introduced strict reservation of goods for orders;
• Address storage was implemented with accuracy to the cell;
• Set up "smart" reports to control movements.

In parallel, they launched the process of labeling goods. Storekeepers stamped over 8,000 positions. Of course, people resisted innovation. But when they saw how the scanner instantly finds the product in the system, they realized that it was worth it.

First difficulties: how to learn to work with the new system

The transition to an automated accounting system was not instant - Rosomakhatul employees had to overcome natural resistance to change. The main difficulties arose not with technology, but with the human factor...

• Storekeepers, accustomed to manual entry, at first reacted with distrust to the terminals.
• There were cases when employees forgot to synchronize data with 1C.
• There were delays during the bulk shipment due to the need for rechecking.

The hardest part was changing people's habits. But after two weeks of intensive training, employees appreciated the benefits of the system,

The key check was the planned inventory

The real exam for the new system was a planned inventory, which used to turn into a multi-day nightmare. For the first time in the years of work, the warehouse check passed without traditional nervousness and endless recounts.

These indicators were achieved:

• Previously, the process took 3 working days with the participation of all personnel.
• With the new equipment, the inventory took place in 1 day.
• The number of discrepancies decreased by 4 times.

For the first time, the warehouse received accurate data on the balances without multiple recounts. The system has shown its effectiveness in real working conditions.

Real-World Effectiveness: Post-Implementation Figures and Facts

After a few months of work with the Warehouse 15 system from Kleverens, Rosomakhatul was able to summarize the first results. The figures clearly showed that automation is not just a buzzword, but a real tool for improving efficiency.

According to the company:

• Goods re-order reduced to minimum values
• Order processing speed increased by 2-3 times
• Problems have disappeared, taking into account reserves for specific buyers
• The number of complaints from customers has decreased

The main achievement is that the customer regains control over warehouse processes. Now you can confidently plan further business development, Andrey Galaktionov, General Director of VIANT.