Sber and Medskan will introduce an AI agent to decrypt medical tests

2025: Agreement to Implement an AI Agent to Decipher Medical Assays

Sberbank and the Medskan group of companies will introduce an AI agent to decrypt medical tests. Sberbank announced this on November 20, 2025.

{{quote 'author=said German Barg, Chairman of the Moscow Bank of Sberbank. |

The digital assistant will explain the test results in clear language, highlight key deviations and, if necessary, advise the patient to which specialized specialist should be contacted. The solution is based on the Russian-language generative language model GigaChat,}}

According to experts, the introduction of an AI agent will reduce the load on the call center of the laboratory network by 20%, as well as unload Medskan consultant doctors due to the expected reduction in the number of requests for decryption. It will help not only patients, but also medical professionals to identify risks in the early stages, pay attention to alarming indicators in a timely manner and prescribe the necessary treatment or additional examination.

{{quote 'author=noted Timur Mubarakshin, General Director of Medskan Group of Companies. | "The AI agent is the next step in the development of the Medskan platform, which combines medical infrastructure and digital technologies into a single federal system. Within the framework of the platform, more than 480 laboratory offices of KDL|Medskan and dozens of clinics of the group operate according to the same standards, providing the patient with a seamless route - from diagnostics to prevention. Artificial intelligence will become an assistant not only for patients, but also for doctors, will take over routine consultations and help focus on complex clinical cases. This approach translates medicine from treatment mode to health management mode - when we do not fight the disease, but prevent it,}}

The solution will be implemented throughout the KLD-Medskan network, including partner and franchise offices. This will replicate the experience and ensure uniform high standards of service and quality for patients throughout the country.