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Project

RP Expert reduced IT selection time by 50% using BPMSoft

Customers: RP Expert (ExRP)

Moscow; Consulting, including management and personnel

Product: BPMSoft

Project date: 2025/05  - 2025/11

2025: Transition to BPMSoft

Consulting company "RP Expert" (ExRP: expert network) completed the migration Salesforce from to. the Russian BPMSoft Based on the CRM low-code platform, this combined the processes of product sales and selection IT of specialists, ensuring stability, flexible customization and advanced analytics capabilities. The creation of MVP took two months, the complete transition - four. The project was implemented by the team. system integrator NAU This was BMCoft (formerly LANIT Omni) announced on December 15, 2025.

NAU specialists designed the CRM architecture and worked out the customer's business process model in detail. Several sales funnels have been created on the platform for different scenarios of interaction with customers. One of the key results was the creation of a single directory of skills and competencies of employees. Based on it, the tool for automatically searching for relevant candidates based on customer requests has been implemented. After the implementation of the system, the time to close the application for the selection of an IT specialist decreased by 50%.

A separate block of the project was the connection of BPMSoft to the corporate data warehouse. The company's management has received customizable dashboards to control sales, employee performance and key business metrics. Analytics allows you to quickly assess the dynamics of processes and accelerates the adoption of management decisions. The BPMSoft infrastructure is deployed in Yandex Cloud with monitoring and backup setup. CRM is integrated with the email system, landings, corporate website and professional portal SAPLAND.RU.

CRM based on BPMSoft is the central system for managing sales and selection of specialists in Expert RP. It automates the routine, reduces the burden on employees and speeds up daily tasks. Managers note the convenience of the interface and the flexibility of the platform, which allows you to quickly adapt the system to changing business requirements.

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It is important for us to use modern tools that support complex processes and allow us to quickly respond to customer requests. BPMSoft has become such a platform - stable and technological,
said Mikhail Skovorodin, CEO of Expert RP.
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We approached the project as pragmatically as possible: we preserved the logic of the processes, strengthened them with automation and made the system convenient for daily work. BPMSoft has shown itself to be a flexible and sustainable platform. The main result of the project is speed: the customer's team already sees how the closure of applications has accelerated and transparency in project management has increased,
noted Alexander Nefediev, CEO of NAU.
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BPMSoft allows companies to comprehensively digitalize key processes. In the project with Expert RP, we implemented a large-scale solution in a short time: we saved all the data, set up integrations and created a tool that helps businesses close projects faster and work effectively with the expert community.
added Maxim Ilyukhin, BPMSoft Sales Director.
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