CRM System and Vendor Ratings
According to the TAdviser base, in 2022, vendors Terrasoft, Microsoft and 1C-Rarus lead the Russian CRM market. The article is included in the overview of TAdviser CRM-system in Russia.
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2022
Vendors by number of CRM implementations
As of February 2022, the TAdviser database contains information on 4325 implemented CRM implementation projects. If you consider this data set from the perspective of CRM vendors, you can identify the leading companies whose development is most often implemented.
At the beginning of 2022, like the last few years, Terrasoft is the leader among vendors in the number of CRM projects. TAdviser is known about 1358 implementation of its solutions. The top three also include Microsoft and 1C-Rarus.
2020
Most popular CRM systems
An analysis of the TAdviser database showed that among the 3,679 CRM system implementations that the publication has information about, most often CRM projects are carried out using the Creatio solution from "." Among the Terrasoft leaders is also the system Microsoft Dynamics CRM and solution. 1C: CRM
The chart below shows the shares of CRM systems since 2005, therefore, indicators are included including solutions that are not current at the moment (for example, Terrasoft CRM), but are widely implemented in the recent past.
Vendors by number of CRM implementations
If we consider not individual CRM systems, but all the products of vendors belonging to this category of solutions, then for such a generalized indicator, Terrasoft, Microsoft and 1C-Rarus will be the leaders . Information on other developers, collected based on TAdviser database analysis, is presented in the diagram below.
2017
Most popular CRM systems
According to the TAdviser project database, Bpm 'online is the leader in the number of implementations. During the observation period from 2005 to October 2017, the TAdviser database has more than 350 projects implemented using this system. Also among the leaders is Microsoft Dynamics CRM - 332 projects and solutions based on 1C - 1C: CRM and BIT: CRM 8 (269 and 160 projects, respectively).
As of October 2017, the total number of CRM projects in the TAdviser database exceeds 2.5 thousand.
Vendors by number of CRM implementations
If you look at all the CRM products of individual vendors, then according to the TAdviser database projects, Terrasoft is the leader. Over the 12-year observation period, TAdviser collected information on 509 CRM projects with the solutions of this company. Microsoft and 1C-Rarus are also in the first positions.
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See also
- Geography of CRM projects
- Industry specific CRM implementations
- Main trends in the Russian CRM system market
- CRM (Russian market)
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