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2024/08/30 15:33:46

Digital Uzbekistan

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Chronicle

2022-2023: Fintech, health care, power. What is included in Uzbekistan's digital transformation strategy

As of the end of 2023, active digital transformation continues in Uzbekistan, affecting all key areas - from healthcare, retail and fintech to industry, agriculture and logistics. The key achievements of the republic in the field of digitalization are stated in the materials with which TAdviser got acquainted in mid-August 2024.

It is noted that in 2020 the Digital Uzbekistan - 2030 strategy was adopted, providing for more than 220 priority projects, including the improvement of the e-government system, the further development of the domestic software market and, the information technology organization of IT parks in all regions of the republic and an increase in the number of qualified specialists. Thanks to the initiatives being implemented, Uzbekistan in the e-government rating UN in 2022 rose by 18 positions and became one of the countries with a "high/very high level of development." And in the rating "Government Readiness Index for Artificial Intelligence," which was formed by the British organization Oxford Insights, Uzbekistan improved the indicator from 158th to 79th place.

One of the important directions of the digital transformation of the republic is the development of the telecommunications region. As of the end of 2022, 95% of Uzbekistan's residents had access to mobile Internet. The share of residents with a high-speed connection to the Network reached 54%, and the share of organizations with Internet access was 19%. According to the Telecommunications Infrastructure Index (TII), Uzbekistan ranks 19th out of 220 countries in terms of the cost of broadband internet.

It is planned to bring the share of electronic public services to 100% and the introduction of the Mobile ID identification system when providing them. Another significant project is the "Digital Passport of Citizens": instead of paper identity cards, citizens will be able to present their digital versions in a special OneID Mobile application, which will be legally identical to their physical counterparts. The digital passport is supposed to be used in the provision of a number of demanded services:

  • Verification of documents for the right to use and control vehicles;
  • Flights by domestic airlines and railway trips within the country;
  • Registration of visitors in hotels, sanatoriums, holiday homes and other similar institutions;
  • Provision of public services and receipt of services of mobile operators and Internet providers;
  • Provision of services of commercial banks and insurance companies;
  • Receiving medical services;
  • Granting access to students in higher education systems.

In the fintech sphere, events are being held for the widespread introduction of modern information and communication technologies, automation of business processes of commercial banks and the expansion of remote banking services. By the end of 2023, 22 million people, or more than half of the country's population, use remote banking services in Uzbekistan. The volume of online payments and the number of such transactions continue to grow steadily. In order to develop contactless payments, the HUMO retail system has been created, which fully complies with international standards. It is said that the banking sector, with the support of the state and fintech companies, is a driver of the digitalization of services and services.

Digital solutions are getting deeper into the business processes of oil and gas companies. Such enterprises are actively implementing big data technologies, including AI and machine learning, industrial Internet of Things (IoT) platforms, smart materials and 3D printing tools . Digital field twins, robotic systems and drones are used, which helps to automate many tasks and increase operational efficiency.[1]

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