Employee (Manager) self-service (ESS, MSS)

Information services are based on the innovation concept of business roles which simplifies access to the necessary information and services, does it safe and convenient that allows to increase motivation, performance and efficiency of personnel.

Functions of information services are implemented as "self-service": employees and heads can independently enter personal data and manage a set of transactions and processes which were under authority of HR departments earlier. It allows to lower material and labor costs on each transaction in the field of personnel management.

Employee self-service (ESS)

Employee self-service (ESS) - self-service of employees - the automated system providing to personnel the interface for access to information resources of the company.

ESS solutions become more and more demanded in the market of HRM systems as allow employees to avoid bureaucratic delays, saving time and increasing efficiency of their work. The functionality of ESS provides access for employees to personal information, gives an opportunity to adjust personal data that in turn maintains completeness and relevance of personnel information.

ESS systems allow to reduce costs of department of personnel management and also give an opportunity to non-management employees and heads to improve processes of management of working time, planning of training of employees and holding actions, planning of the salary.

ESS solutions allow to automate the whole range of information services for employees, having reduced thereby load of HR departments and having reduced, and even having completely liquidated losses of working time which happen when employees are forced to address to personnel divisions for obtaining these or those documents. When using ESS optimization of information exchange in the company is reached.

The ESS module is available as a separate product or as a part of ERP solutions.

Example of the solution: SAP Employee Self-Service (SAP ESS)

Manager self-service (MSS)

MSS includes information contents, ready to use, services and processes which help managers independently, without the direct appeal to HR department to define, support and stimulate the best employees, to participate actively in selection process of applicants and to make optimal solutions in the field of personnel management.

MSS solutions allow to organize idle time and at the same time secure access of managers to information necessary to them, to document the transactions executed by them, to register workflows and also provide compliance of the made decisions to requirements of legal acts.

The functionality of MSS allows to solve such problems as:

• providing managers with reliable and timely information;
• involvement of the best candidates;
• effective use of schemes of motivation of employees;
• process optimization of planning of a business activity;
• cost reduction;
• increase in efficiency of business processes;

Use by managers of the MSS tools essentially to increase productivity of work of a managerial personnel