ISO 20000
ISO 20000 imposes requirements to management systems for IT services and serves for implementation of best practices regarding rendering the IT services reduced in a single system of management. Currently in the territory of Russia on compliance to this standard no more than 15 companies are certified. It is connected with the fact that the standard imposes strict complex requirements regarding a maturity of processes of IT.
* ISO 9001:2008 (ISO 9001:2011, ISO 9001:2015) * ISO 15926-1:2004 * ISO 9000 * ISO 20022 * ISO 50001:2011 * ISO/IEC 27001 * ISO/IEC 20000 * ISO 21500, ISO 21504, ISO 21502 Project, Programme and Portfolio Management
The value of the certificate consists in confirmation that the service provider, having accepted within the agreement on outsourcing a part of IT processes at the customer, with guarantee will transfer them under the management without loss of quality at a stage of test provision of services and will improve quality of providing at the stage "produktiv". There is it because the service provider according to requirements of ISO 20000 constantly controls and improves parameters of the provided services.
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