IT in retail 2021. TAdviser Overview

Questions from TAdviser about the SAP Commerce Cloud implementation project were answered by Valery Kaplenko, Director of Information Technology at Faberlik.

The Evotor company, which has so far focused on customers from medium and small businesses, enters the market of large customers. Olga Kukushkina, commercial director of Evotora, told TAdviser about what products and services they will be offered, as well as about the trends in this market.

Mark Roitenberg, managing partner of Novardis, answered TAdviser's questions about the current state of the retail market in Russia, its technological maturity, about the company's business successes in this area of ​ ​ the economy.

Denis Seleznev, CEO of First Form, answered TAdviser's questions about the degree of penetration of information technologies into Russian retail, the use of BPM solutions and the company's developments.

Questions from TAdviser about the project to automate the conclusion of contracts with suppliers of goods and other business processes based on the First Form system were answered by Victoria Golovina, head of the commercial support department, and Yechin Andrei, administrator of the First Form system of the DIY OBI Russia network of construction hypermarkets.

The VinLab chain of stores has introduced a robotic data consistency system - Set Robot DaCo monitors the quality of data in the retailer's internal systems, eliminates errors itself or sends them to the support service. With the help of DaCo, VinLab reduced financial losses by 90% due to data errors at the cash register, reduced lost profits by 2 times in the first two months, reduced employee labor costs by 90% to resolve issues on incorrect data, and accelerated the work of cash registers by 5%. A product that has no analogues on the market was offered by CSI (more details).

Effective interaction with suppliers of goods is an essential component of the business of any large network retailer, regardless of product specifics. This implies the timely and rapid harmonization of commercial conditions between the retailer and numerous suppliers with the subsequent conclusion of contracts, the prompt solution of a number of smaller sub-tasks in the framework of this large and important process. And when there are hundreds of suppliers, successfully solving these problems in a traditional manual way becomes problematic. Once, OBI, a long-standing international retailer in Russia in the DIY format (Do It Yourself, Make Yourself), specializing in repair and summer cottage products, also faced this big problem. The problem of automating the document negotiation process, fulfilling many other tasks, and not only in the field of interaction with suppliers, was solved on the basis of the Russian Low-code platform "First Form," which allows many tasks to be solved by IT specialists of the retailer independently (more details).

Effective interaction with suppliers of goods is an essential component of the business of any large network retailer, regardless of product specifics. This implies the timely and rapid harmonization of commercial conditions between the retailer and numerous suppliers with the subsequent conclusion of contracts, the prompt solution of a number of smaller sub-tasks in the framework of this large and important process. And when there are hundreds of suppliers, successfully solving these problems in a traditional manual way becomes problematic. Once, OBI, a long-standing international retailer in Russia in the DIY format (Do It Yourself, Make Yourself), specializing in repair and summer cottage products, also faced this big problem. The problem of automating the document negotiation process, fulfilling many other tasks, and not only in the field of interaction with suppliers, was solved on the basis of the Russian Low-code platform "First Form," which allows many tasks to be solved by IT specialists of the retailer independently (more details).

The life cycle of goods from production to sales involves the continuous exchange of data between information systems. The success of the retailer depends on the speed and effective management of this exchange, says Nikolai Karlov, head of the architecture department Mail.ru Digital Technologies. In a column prepared for TAdviser, he talks about modern approaches to data processing (more).

Managing the warehouse operations of giants such as Heineken is a time-consuming process and has a number of certain difficulties. Many warehouses in different regions and countries, a large staff are only part of the factors that need to be taken into account. A solution that lies "on the surface" and is widely used by global brands - standardizing business processes in all local offices through the introduction of unified systems for automating warehouse processes. The solution for Heineken is SAP EWM Warehouse Management (more).

Service "1C: Business network. Trading platform" is intended for suppliers and buyers (buyers). With it, suppliers can simplify the processing of incoming orders and get new customers, and buyers can find profitable suppliers and reduce the checkout time (more).

The "First Form" combines a set of tools with which you can automate individual classes of tasks - create applications for flexible business process management, project management, implement SED, enterprise portal and others, and implement projects in which many related business processes will be automated and interconnected (more).

TalentTech - IT holding as part of Severgroup, experts in automation of HR processes in retail and not only. Based on the experience of TalentTech customers - large retail chains Lenta, Utkonos, DNS, 12STOREEZ - we will tell you how IT in retail affects the efficiency of employees and business in general (more).

Today, the practice of replicating Russian digital projects to other regions of the presence of international companies is quite rare. As a rule, multinational companies attract global integrators to develop a digital template, and local integrator departments carry out further replication of the template. In large-scale digital projects, domestic IT companies periodically participate at the stage of local roll-out (replication projects), introducing software products that are already used in foreign representative offices of international companies. Nevertheless, a company has already appeared in the Russian IT industry, having projects in its portfolio that have become a global template. At the same time, the integrator not only developed a digital solution template, but also carried out its further replication without involving local IT companies. Mark Reutenberg, managing partner of NOVARDIS, spoke about the project methodology and the specifics of roll-out projects (more).

Online stores collect a lot of user data and with their help develop services for customers. Cyber bullies often hunt for this information: on the black market, retailer bases can cost up to $100 000. If it is important for the retailer's IT team to focus on developing useful functionality, then part of the tasks to protect the online store can be transferred to service providers. In the article, together with DataLine, we will analyze which cloud solutions protect against the most common risks for online stores (more).