Information technology in Rosvodokanal
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2022: Rosvodokanal creates IT-daughter for the implementation of digital projects
At the end of May 2022, it became known about the creation by Rosvodokanal of IT-subsidiaries for the implementation of digital projects. The new legal entity will be called Rosvodokanal - Digital Solutions, said Sergey Putin, director of information technology at the group of companies. More details here.
2019
Results of testing industrial Internet devices in Voronezh
According to information for August 2019, a pilot project on testing industrial Internet devices in water supply and sanitation systems was held in Voronezh. More details here.
Rosvodokanal will reduce the timing of procurement procedures
In the spring of 2019, Rosvodokanal completed a project to systematize regulatory reference information (NSI) of the goods and materials of the group's enterprises. The company's supply services and IT specialists have done extensive work on the transition to common standards and concepts in management objects. The introduction of the methodology and service for maintaining NSIs in 2020 will save 5% of the cost of purchased products.
"The creation of a unified NSI system is not a new, but at the same time, a difficult technical and organizational task. To solve it, we applied a two-stage approach: forced creation of a cloud business service for a single NSI of the product and a smoother parallel unification of other corporate directories with the creation of an internal support structure, "said Sergey Putin, Director of Information Technology at Rosvodokanal Group of Companies.
According to experts, the implemented project will make it possible to achieve results in the field of logistics and supply faster. A methodological foundation has been created for the successful implementation of promising projects for further automation of a number of business processes. In addition, it is an opportunity to transfer ready-made knowledge and tools for creating an internal service using other corporate directories.
"From the project, we expect an increase in the volume of centralized procurement due to the consolidation of the group's product requirements, increased control over the cost of nomenclature items by storing historical data on the purchased products and the presence of analogues in a structured form. And most importantly, reducing the timing of procurement procedures due to the use of a single methodology for generating demand and a single NSI in all the group's water utilities, "said Igor Ivanov, director of the supply system management department at Rosvodokanal Group of Companies.
Also, the company is confident that due to the use of a single NSI of the product in the accounting and tax accounting system of Rosvodokanal Group, the quality of production planning will increase significantly in the near future.
Start of service for automatic reception of readings of metering devices
On January 16, 2019, it became known that Rosvodokanal Barnaul"" expanded the list of services for subscribers and launched a service for automatic reception of readings of metering devices. Consumers can transmit meter readings for January 2019 in six different ways.
As reported, the introduction of such innovations is one of the areas of the Digital Water Utility concept, which is being developed by Rosvodokanal Group of Companies in all water utilities included in the group. Robotic client services not only increase the convenience for subscribers, but also allow you to build transparent business processes and increase operational efficiency.
 | Rosvodokanal Barnaul accepts testimony from residents of the private sector and houses with an immediate form of management. The peak falls on the 20th of each month. At this time, the load on call center specialists increases by an average of 30%, and therefore the response waiting time may increase, which is inconvenient for the consumer. Therefore, we decided to implement another way of receiving information. Natalia Semikras, Head of the Rosvodokanal Barnaul Subscriber Service Center |  |
In further plans to develop the concept of "Digital Water Utility" - the creation of a single ecosystem of billing and client services - RVC. Platform, "within which business processes will be fully automated: from taking meter readings to billing.[1]
2018
In Voronezh will appear "Smart Water Utility"
"Rake" of the digital transformation of the water utility of the Russian Federation - from CIO Rosvodokanal Sergey Putin on TAdviser SummIT
Speaking at the TAdviser SummIT conference on May 30, 2018, which brought together a total of more than 600 participants, Sergey Putin, director of IT at Rosvodokanal, spoke about internal entrance barriers when transforming the Russian water utility in the 4.0 industry - "transformation rakes."
Putin highlighted the characteristic ways and problems of digitalization in conservative companies, burdened with complex and mostly archaic technological infrastructure. Among the internal obstacles, he called the extreme complexity of the water supply system, which involves a huge number of resources and people, and the workload of technological infrastructure by 90%. The barriers to digitalization are also the lack of money for innovation, digital sabotage, due to the mental characteristics of personnel working in this field.
At the same time, Rosvodokanal has no development options other than innovative, said Sergey Putin, so the company attracts technological partners in order to figure out what is "digital Rosvodokanal," to overcome mental resistance.
| | Internal input barriers to the introduction of smart technologies - fears, resistance to change, the approach of temporary workers, the threat - digital sabotage. In conservative industries and companies, employees resist automation - it's easier to live in cloudy water with plankton, with undeveloped competencies, "said a representative of Rosvodokanal. | |
HR/IT standards implementation, employee segmentation, IT team business development, internal coaching, staff engagement in innovative creativity, safe zones for pilot projects, implementation of industry best practices, joint business projects with external partners, inconspicuous interventions and the dynamic development of advanced assets - all these methods and approaches allow us to move things off the ground, overcome digital sabotage and attempts to improve existing, inefficient processes instead of creating new competitive advantages, new growth points.
The most difficult thing, Sergey Putin concluded, is the balance between "bad now" and "good later," and in this context, an agreed position on digitalization at the highest level of management is very important.
О TAdviser SummIT
The TAdviser SummIT conference was held in Moscow on May 30, 2018 and attracted more than 600 participants. The main topics of the event were increasing the efficiency of business and the state with the help of digital technologies. Representatives of large customer companies and the public sector presented the best practices for using IT in their organizations, and IT solution providers presented their new developments. More than 60 presentations and public discussions were made in the plenary and five thematic sections. The event was held in 5 halls of Digital October.
TAdviser SummIT 2018 photo gallery
Plans to create a single ecosystem of billing and client services
In April 2018, Rosvodokanal IT Director Sergei Putin announced plans to create a single ecosystem of billing and client services, within which business processes should be fully automated - from taking meter readings to billing[1]. It is planned to digitize the debt cycle and launch a PIR machine for working with customers.
Rosvodokanal expects with the help of several "Personal Offices" to provide each segment of the company's customers in real time with access to objective information on all aspects of accounting for communal resources. The company is now working on the creation of the business product "Loss Management."
IT projects in Rosvodokanal
{{# ITProj: Rosvodokanal GC}}
Notes
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