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Aspect

Company

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Aspect delivers solutions for contact centers, offers a full range of products for customer interaction and also the full-function Workforce Management system.
Financial results
2014 year
Revenue: 400 millions
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As of the beginning of March, 2016 the software of Aspect Software is used in 2200 call centers more than in 70 countries of the world. A partner of the American producer in Russia is the Beltel system integrator, in Ukraine — Sintegra company.

2016: Bankruptcy

On March 9, 2016 Aspect Software submitted the application for bankruptcy which should help the company to reduce the debts numbering $795 million and preventing it to invest in new generation of products and services.

Insolvency proceeding of Aspect will take place within Chapter 11 of the Bankrupcy law of the USA which assumes reorganization of the company having sufficient assets. In exchange for control over Aspect creditors agreed to write off $320 million from a loan of the first stage and to convert the credit of $60 million the first stage of 100% of stocks of the reorganized vendor.

The American software developer for call centers of Aspect Software submitted the application for bankruptcy

As the CEO of Aspect Software Stew Bloom reported, it is heavier and heavier to company to develop new advanced solutions at a high share of borrowed funds in a capital structure. By the beginning of March, 2016 the software maker for call centers owed to banks $475 million within the credit of the first stage and $320 million on the credit of the second queue. This money, in particular, was used for merger of other firms, involvement of new customers and formation of partner communications.

According to Stew Blum, Aspect Software, as well as other software developers for call centers, passes to cloud model of business which requires big investments. With respect thereto the company decided to restructure the debts, but at the same time full control over it will pass to creditors.

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Having transformed a capital structure and considerably having increased efficiency of our balance, we will be able to compete successfully in the future and to accelerate investment into our products and services — Blum said.[1]
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Notes