C Centric

With Centric — the Indian developer of solutions and services (consulting, implementation) for customer relationship management (CRM). Representatives of the different industries, including the financial sector use developments and company services. With Centric cooperates with suppliers of CRM systems, including Microsoft.

History

2019: EY purchased C Centric

On July 25, 2019 Ernst & Young (EY) announced acquisition C Centric, but did not begin to set the price of the transaction. Due to this purchase the consulting giant will be engaged in CRM projects, including implementation of the cloud solutions and systems using artificial intelligence and robotic process automation.

For the last few years we cooperated with the C Centric command in development of strategy and implementation of several difficult large-scale programs of digital transformation. Our clients received huge benefit from this interaction. Accession of the company to EY will strengthen our capability to help the companies to earn from a digital wave and to provide to clients complex digital services — the partner and head Advisory Services in the Indian representative office of EY Rohan Sachdev said.

EY purchased the developer of CRM solutions

As it is specified in the press release, absorption C Centric will allow EY to expand digital opportunities in India and to help clients to solve difficult complex tasks at business conversion. In EY India more than 2800 professionals in the field of digital technologies work (by the end of July, 2019).

These specialists help the companies to optimize investments into technologies and to try to obtain higher business results. Purchase C Centric will strengthen this process as it promotes integration of the main CRM technologies and an opportunity with services of transformation of a full stroke, says EY.^[1]

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