Customs border service of the USA US Customs and Border Protection

History

2019: Failure of work of IT systems: people got stuck at the airports because of failure of IT systems

On August 16, 2019 in work of computer systems of the Customs border service of the USA (CBP) there was a large-scale failure because of which there were difficulties with service of passengers. At the airports big queues began to accumulate.

According to CNN TV channel, problems in system operation  began  around 3:30 p.m. on east time (10:30 p.m. on Moscow time).

Large-scale failure happened in the system of frontier control in the airports of the USA

According to the statement of CBP, there were "time interruptions" in work of airport data processing systems of passengers.

Staff of CBP continues to process passengers of the international runs, using alternative procedures until systems begin to function as before — said in the American Customs border service.

Also it is said in the statement that at some airports travelers are forced to spend more time for a design, than usually.

The international airport of John Kennedy and the international airport of Los Angeles began to examine passengers and to carry out other procedures manually until a system is not corrected. Also announced a problem at the international airports of San Francisco, Dulles, Dallas-Fort Worth and O'Hara.

On Twitter blog of the airport of Los Angeles it was told about a problem with systems which, "apparently, affects a set of the airports". Later the administration of the air harbor stated that systems slowly return to normal, and officers managed to process most of passengers without considerable influence on flights.^[1]

Completely could recover work of computer systems in CBP on August 17, 2019. Affirms that during failure of an electronic system of customs and border control  it was not recorded any illegal acts. Employees had an access to databases, and "all passengers underwent testing according to standards of security", said in CBP.

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