Euro Assistance CIS Europ Assistance

Europe Assistance CIS is part of the French holding Europ Assistance, owned by the European insurance group Assicurazioni Generali.

2022: Denial of urgent operation to tourist due to search for cheaper option

A Russian tourist in Thailand is refused to do an urgent operation - the insurance company is trying to bargain the price.

In August 2022, glass fell on Alexander Nikulin in a hotel room. The man was urgently hospitalized at Bangkok Phuket Hospital - doctors diagnosed serious tendon damage and stated the need for surgery. Nikulin needs to be operated on within 24 hours, but so far the man has only had his wounds bandaged. It's all about a French insurance company that doesn't like the cost of the operation.

We are talking about the company Europe Assistance. Nikulins insured against them for 60 thousand dollars through Sberbank. The cost of the necessary operation is 700 thousand rubles, but the insurance company refuses to cover the costs. Sberbank claims that they are only intermediaries and cannot influence the situation in any way.

Alexander is lying in a hospital bed. Local time - 6 pm, soon the hospital will close. "Europe Assistance" claims that it is trying to find a partner hospital where the operation can be done cheaper.