Expirenza

Expirenza  is a feedback platform founded in 2019. It, according to the developers, is designed to return and retain customers. The feedback service for the offline business helps companies collect emotions, feedback from their customers at the time of their contact with a product, service or brand.

History

2021: Monobank bought Expirenza

In September 2021, the Ukrainian fintech monobank bought Expirenza at a price that the companies did not disclose.

In mid-September 2021, Expirenza co-founder Alexander Gudkov explained that for a startup, the deal with monobank was a continuation of the natural development of the product.

Ukrainian monobank bought Expirenza feedback service

A single QR code that will allow you to pay without leaving the table, see the menu, leave feedback and also tip. The best mark will never be in life, "the entrepreneur emphasized.

Mikhail Rogalsky, co-founder of  the Fintech Band (developing monobank  and British  Koto), in turn, noted that the experience of Expirenza was needed without a bank to develop the function of paying for orders in restaurants using QR codes - Shake to Pay, introduced in March 2021.

We realized that restaurants are not the same as selling services to private entrepreneurs or individuals where we have a lot of experience, "he added.

Co-founder of monobank Oleg Gorokhovsky in his Telegram channel said that as a result of the transaction, a single QR code for restaurants will be launched - reviews, menus, payment and tips. The new name of the service is Expirenza by mono.

The deal took place during a difficult period for the Expirenza business. Around the beginning of 2021, the company began to lose market positions due to the fact that new players appeared on the market offering a larger range of services, says Alex Ilyash, co-founder of the Choice QR menu service.^[1]

Notes