Itida

History

2012: UK "ATOL" redeemed the rights to the Itida software product

The ATOL management company entering into ATOL Group and being the owner of the majority of trademarks of the equipment and the software made and sold by Group acquired 100% of the rights to the Itida software product. The transaction took place on April 2nd, 2012, and at the moment all formalities connected with the transaction are complete. The financial difficulties which arose at Itida LLC and negatively affected development of a product and a customer support were motive of fulfillment of this transaction.

Having obligations to the partners, ATOL Group purchased the Itida software product to bring quality of support to new, satisfying partners, level. Also the plans of ATOL Group are further development of a product as boxed solution for a segment of small enterprises of trade and public catering. Currently the staff of divisions of development and support of ATOL Group is staffed with specialists of necessary level; investment into development of a product is resumed in necessary volume. Since the declaration of this intention at a partner conference of ATOL Group in April, 2012 the happened positive changes were already noticed by a number of the partners working with this product. From the facts it is already possible to note:

• the left new release 2.7 created for a format of small business;
• the server of licenses is transferred to capacities of ATOL Group;
• technical support is transferred to the ServiceDesk platform that allowed to control the level and quality of support of partners and in time to bring needs of partners to developers.

As a result of everything in two months of a transient period the product regained the lost trust of partners.