SoftServe

Provider of outsourcing services for product and application development. SoftServe is a manufacturer of solutions for automation, business processes retail trade and wholesale distribution, as well as. BI solutions The company develops custom products and offers consulting services. A university has been created on the basis of SoftServe to train young IT specialists. He is a representative office of Microsoft IT Academy.

Based on official data, since 1993, the company has carried out more than 3.5 thousand projects for more than 150 customers from all over the world, including the USA, Canada and Western Europe. The company's staff includes about 3.5 thousand employees. Representative offices and development centers are open in 6 countries, and partners include Microsoft and IBM. In March 2014, SoftServe opened a representative office in the Bulgarian capital Sofia.

History and Performance Indicators

2023: First place in revenue among Ukrainian IT companies - 20-25 billion hryvnia

In December 2024, Forbes published a rating of the largest Ukrainian IT companies by revenue. SoftServe took first place with revenue at the level of 20-25 billion hryvnia at the end of 2023. Read more here.

2021

Purchase of a closed Lviv colony

In mid-July 2021, SoftServe bought the previously closed Lviv penal colony during an auction. The transaction value amounted to UAH 377.5 million. On the territory of this facility, the Ukrainian IT company plans to build an office complex. Read more here.

Opening an office in Dubai

On August 3, 2021, SoftServe announced the opening of an office in Dubai as part of the company's strategy to increase its business and customer base in the Middle East.

SoftServe has been operating in the region since 2018. There, the company cooperates with the fields of trade, finance and power. The Middle East market is developing very quickly and there are more customers every time, SoftServe said.

Today we are seeing an increase in demand for software and digital transformation in this region. The new office will better provide and support our customers by developing innovations in the areas of artificial intelligence, machine learning, cloud solutions, and digital banking solutions. We expect to build long-term relations in the Middle East, "said Vladimir Semenishin, Executive Vice President for EMEA at SoftServe.

SoftServe set up office in Dubai

SoftServe's Dubai office is open at Dubai Internet City Business Center. There are 5 local employees, but in 2022 it is planned to expand the staff. Also, Ukrainians who come to the UAE on a business trip will work in this office.

SoftServe's new Dubai office will offer consulting, project management, solution implementation and support services to clients. Developers will also work there.

According to SoftServe, by the beginning of August 2021, the company is working on more than 900 active projects for customers in the countries, and North America EU. In Asia particular, SoftServe clients are companies,,,, IBM, Cisco Panasonic Cloudera Henry Schein Spillman Technologies, and SoftServe, in turn, is a partner,,, etc. Google Cloud Platform Amazon Web Services Microsoft Azure SoftServe has 38 company offices located on, in,,,,,,,,, and To Ukraine the UAE USA. Singapore To Poland To Canada Great Britain Germany Sweden Bulgaria ^[1]

Construction of a campus on the site of a correctional colony in Lviv

In June 2021, it became known about SoftServe's plans to build an office campus on the territory of the former correctional colony No. 48 in Lviv. Within the framework of this complex, a quarter will appear with offices for company employees, a sports complex, a school, a kindergarten and other infrastructure facilities.

The office town will appear on pr. John Paul II, at the site of the former penal colony. At the competition of the State Property Fund, a 10-hectare section of the colony was acquired by the architectural company Development Engineering Service, which is part of the Softserve group. The winner offered the highest price of UAH 377.5 million.

Ukrainian IT company SoftServe to build campus on the site of correctional colony

We have long considered creating a single space for our teams. With the advent of a specific site for this project, work on it will accelerate significantly. SoftServe's office campus will become the creative center of our city and a model of the offices of the future, "commented Oleg Denis, co-founder and member of the board of directors of SoftServe.

They plan to start work on the project in 2022. According to preliminary estimates, its implementation will last 5-6 years, and investments will exceed $50 million.

By June 2021, the SoftServe team has about 10 thousand people, of which about 4 thousand work in Lviv. The city also has 10 offices of the company, including the main European office.

The sale of the former Lviv colony No. 48 was the first in the framework of the "Big Sale of Prisons" - a joint project of the Ministry of Justice and the State Property Fund. The deal with SoftServe can be considered a good option for the state: in addition to getting rid of the idle facility, in the place of which a new office city will grow, the Ukrainian budget will receive additional funds, some of which will be invested in the development of prison infrastructure^[2]

2020

Leadership among Ukrainian IT companies with the largest number of personnel

The three Ukrainian IT companies with the largest number of personnel by January 2021 included SoftServe (7900 people) and GlobalLogic (5712), which in six months increased their staff by 500 and 900 people, respectively. The rapid growth in SoftServe is explained by the recovery of customer business activity and a number of global factors that led to new customers in Ukrainian IT. Read more here.

Ransomware Virus Attack

In early September 2020, it became known about the ransomware virus attack on SoftServe servers. As a result of the cyber attack, the systems of one of the largest Ukrainian IT systems failed.

Of the most significant consequences of the attack - a temporary loss of operability of a part of the mail system and a stop of a part of auxiliary test media. As far as we can assess, this is the greatest impact of the attack, and other systems or client data were not affected, "Adriyan Pavlikevich, senior vice president of IT at SoftServe, told AIN.UA.

According to him, in order to avoid the spread of the attack, the company isolated some segments of the network and limited communication with customer networks.

Ransomware virus attacked SoftServe

According to preliminary data, the hackers carried out the attack on September 1, 2020 and were able to gain partial access to the SoftServe infrastructure and launch a ransomware virus and other malware into it. Pavlikevich confirmed that the company's employees experienced interruptions in the operation of mail servers during the day.

A hacker attack was carried out on the company. It was quickly discovered and localized... An internal investigation is ongoing, but according to preliminary estimates, neither important information nor client data was affected, he wrote on the social network Facebook.

A SoftServe spokesman also said that they plan to restore the postal system in full in the near future.

By September 3, 2020, it is not known how much the SoftServe internal network suffered, and how much data, including critical data, was encrypted. The company did not name the amount of losses from the cyber attack, nor the names of those who may be behind it. The investigation into the incident is ongoing, Adriyan Pavlikevich said.^[3]

2018: Among the largest IT companies in Europe

Data for 2018

2014: Office closure in Sevastopol

Ukrainian outsourcing software developer SoftServe is closing its office in Sevastopol, AIN.ua reports, citing the company's CEO Alan Garlan. According to him, the reason for this decision was unfavorable conditions for doing business in the region.

The Sevastopol office of SoftServe employs about 150 employees. They were offered to move to any of the Ukrainian cities where there are development centers of the company: Kyiv, Lviv, Kharkov, Dnepropetrovsk, Ivano-Frankivsk, Rivne and Chernivtsi.

At the same time, SoftServe plans to save on compensation for layoffs by paying it only in one month instead of two, the DOU.ua notes, citing company employees who shared information on condition of anonymity.

According to one of the employees, the company could keep an office in Sevastopol under a different brand. "And so 150 people are thrown into the market. The first will be there on May 1. This will definitely collapse the IT labor market in Crimea, "he says.

Notes