SoftServe

Provider of outsourcing services for product and application development. SoftServe - manufacturer of solutions for automation, business processes retail trade and wholesale distribution, as well as. BI Solutions The company is engaged in the development of custom products and offers consulting services. A university has been created on the basis of the SoftServe to train young IT specialists. He is a representative of Microsoft IT Academy.

Based on official data, since 1993, the company has carried out more than 3.5 thousand projects for more than 150 customers from around the world, including the USA, Canada and Western Europe. The staff of the company includes about 3.5 thousand employees. Representative offices and development centers are open in 6 countries, and partners include Microsoft and IBM. In March 2014, SoftServe opened a representative office in the capital of Bulgaria, Sofia.

History and performance indicators

2021

Purchase of a closed Lviv colony

In mid-July 2021, SoftServe bought the previously closed Lviv penal colony during an auction. The transaction value amounted to UAH 377.5 million. On the territory of this facility, the Ukrainian IT company plans to build an office complex. More details here.

Opening of office in Dubai

On August 3, 2021, SoftServe announced the opening of an office in Dubai as part of the company's strategy to increase business and customer base in the Middle East.

SoftServe has been operating in this region since 2018. There, the company cooperates with the fields of trade, finance and energy. The Middle East market is developing very quickly and there are more customers each time, the SoftServe said.

Today we see an increase in demand for software and digital transformation in this region. The new office will better provide and support our customers, developing innovations in the areas of artificial intelligence, machine learning, cloud solutions, and digital banking solutions. We expect to build long-term relations in the Middle East, "said Vladimir Semenishin, Executive Vice President for EMEA in SoftServe.

SoftServe opened an office in Dubai

The SoftServe office in Dubai is open in the Dubai Internet City Business Center. There are 5 local employees, but in 2022 it is planned to expand the staff. Also in this office will work Ukrainians coming to the UAE on a business trip.

The new SoftServe office in Dubai will offer consulting, project management, solution implementation and support services to clients. Developers will also work there.

According to SoftServe, by the beginning of August 2021, the company is working on more than 900 active projects for customers in North America, the EU and Asia. In particular, SoftServe clients are IBM, Cisco, Panasonic, Cloudera, Henry Schein, Spillman Technologies, and SoftServe, in turn, is a partner of Google Cloud Platform, Amazon Web Services, Microsoft Azure, etc. The SoftServe has 38 company offices located in Ukraine, in the USA, Singapore, Poland, Canada, Great Britain, Germany, Sweden, Bulgaria and the UAE.^[1]

Construction of a campus on the site of a penal colony in Lviv

In June 2021, it became known about SoftServe plans to build an office campus on the territory of the former correctional colony No. 48 in Lviv. Within the framework of this complex, a quarter will appear with offices for company employees, a sports complex, a school, a kindergarten and other infrastructure facilities.

The office town will appear on Ave. John Paul II, on the site of the former penal colony. At the competition of the State Property Fund, a 10-hectare section of the colony was acquired by the architectural company Development Engineering Service, which is part of the Softserve group. The winner offered the highest price of UAH 377.5 million.

Ukrainian IT company SoftServe will build a campus on the site of a penal colony

We have long considered the possibility of creating a single space for our teams. With the advent of a specific site for this project, work on it will accelerate significantly. Office campus of SoftServe will become the creative center of our city and a sample of offices of the future, - the co-founder and the board member of the SoftServe company Oleg Denis commented.

They plan to begin work on the project in 2022. According to preliminary estimates, its implementation will last 5-6 years, and investments will exceed $50 million.

By June 2021, the SoftServe team has about 10 thousand people, of which about 4 thousand work in Lviv. The city also houses 10 offices of the company, including the main European office.

The sale of the former Lviv colony No. 48 was the first in the framework of the "Big Sale of Prisons" - a joint project of the Ministry of Justice and the State Property Fund. The deal with SoftServe can be considered a good option for the state: in addition to the fact that it got rid of an idle facility, on the site of which a new office city will grow, the Ukrainian budget will receive additional funds, some of which will be invested in the development of prison infrastructure^[2]

2020

Leadership among Ukrainian IT companies with the largest staff

The three Ukrainian IT companies with the largest number of employees by January 2021 included SoftServe (7,900 people) and GlobalLogic (5712), which in six months increased the staff by 500 and 900 people, respectively. The rapid growth in SoftServe is explained by the restoration of customer business activity and a number of global factors that brought new customers to Ukrainian IT. More details here.

Ransomware Virus Attack

In early September 2020, it became known about the ransomware virus attack on SoftServe servers. As a result of cyber attacks, one of the largest Ukrainian IT systems failed.

One of the most significant consequences of the attack is the temporary loss of functionality of part of the mail system and the stopping of part of the auxiliary test environments. As far as we can estimate, this is the greatest impact of the attack, and other systems or client data were not affected, "Adrian Pavlikevich, senior vice president of IT in SoftServe, told AIN.UA.

According to him, in order to avoid the spread of the attack, the company isolated some segments of the network and limited communication with customer networks.

The ransomware virus attacked SoftServe

According to preliminary data, the hackers launched an attack on September 1, 2020 and were able to gain partial access to the SoftServe infrastructure and launch an encryption virus and other malware into it. Pavlikevich confirmed that the company's employees experienced interruptions in the operation of mail servers during the day.

The company was hacked. It was quickly discovered and localized... The internal investigation is ongoing, however, according to preliminary estimates, neither important information nor client data were affected, "he wrote on the social network Facebook.

The representative of SoftServe also said that they plan to restore the operation of the postal system in full in the near future.

By September 3, 2020, it is not known how much the internal SoftServe network suffered, and how much data, including critical ones, turned out to be encrypted. The company did not name the amount of losses from the cyber attack, or the names of those who may be behind it. The investigation of the incident is ongoing, Adrian Pavlikevich said.^[3]

2018: Among the largest IT companies in Europe

Data for 2018

2014: Closing of the Sevastopol office

The Ukrainian outsourcing software developer SoftServe closes its office in Sevastopol, AIN.ua reports citing the company's general director Alan Garlan. According to him, the reason for this decision was unfavorable conditions for doing business in the region.

About 150 employees work in the Sevastopol office of the SoftServe. They were offered to move to any of the Ukrainian cities where there are company development centers: Kiev, Lviv, Kharkov, Dnepropetrovsk, Ivano-Frankivsk, Rivne and Chernivtsi.

At the same time, the SoftServe plans to save compensation for layoffs by paying it only in one month instead of two, the DOU.ua notes, citing company employees who shared information on condition of anonymity.

According to one of the employees, the company could keep an office in Sevastopol under a different brand. "And so 150 people are thrown into the market. The first will be there on May 1. This will definitely collapse the IT labor market in Crimea, "he says.

Notes