Symphony RetailAI

Symphony RetailAI is a world supplier of platforms, solutions and the customer-oriented analytics based on artificial intelligence for ensuring the checked growth of indicators for retailers and CPG producers. Solutions of the company include tools for deep analytics of client data, personalized marketing, management of merchandising and categories and also comprehensive planning of a supply chain and transactions in retail.

The company develops the innovative technologies for the purpose of support of faster decision making process on the basis of artificial intelligence, machine learning and voice technologies.

Retail Solutions Division (ранее Symphony GOLD)

The division of retail sales of Symphony GOLD renamed in January, 2018 into Retail Solutions Division for more than 25 years was a supplier of the industry-leading integrated software platform of GOLD for support of complex transactions of retail and helped large retail networks and CPG producers to increase profit at the expense of the data localized and based on deep analytics the range and pricing, the improved inventory management and goods availability and also due to performance improvement of a supply chain.

Customer Intelligence Division (Symphony EYC)

The division of Symphony EYC renamed in January, 2018 into Customer Intelligence Division as a part of Symphony RetailAI is software provider and services for the customer-oriented analytics based on understanding of needs of consumers and also for increase in profitability, profit and a customer loyalty. Developments of division — intuitive and clear cloud applicaions, analytical solutions, services in processing of Big Data and also the multichannel platform of management of a customer loyalty in use — allow to increase offer value for the purpose of deduction existing and involvement of new clients.

History

2018: Creation of the Symphony RetailAI brand

On January 11, 2018 creation of Symphony RetailAI company which included Symphony GOLD and Symphony EYC as divisions of Retail Solutions Division and Customer Intelligence Division respectively was announced.

Rebranding as Symphony RetailAI is intended to accelerate development of opportunities of the company in support of transactions of retail networks and CPG manufacturing (consumer packaged goods, or CPG are consumer goods).^[1]

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