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Tango Telecom

Company

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Tango Telecom - one of contact centers in Russia. Weekly across all Russia platforms of call center of Tango Telecom receive about 1 million calls. In Russia kollcentre Tango Telecom has 6 working platforms in which more than one and a half thousand employees work.

Main activities of Tango Telecom company:

  • Software development of 2T-Taksi
  • Software development for Contact centers and business process management
  • Provision of services of outsourcing Contact center

History

  • For 2013 the company developed and implemented about 190 projects on services of outsourcing Contact center in Russia, the CIS countries and the neighboring countries. Besides we provided access to services of local, intercity and international telephone communication to nearly 5,000 companies.
  • Tango Telecom received certificates of conformity in several directions of the state certification on the ISO 27001 system in the field of IT services: to security of activity of work, organization and implementation of outsourcing Contact centers, ecological and power management. Also the company management is certified as auditors of internal checks of the systems of management of communication that confirms business and professional reputation of Tango Telecom in the market of information services.
  • Joined Tango Telecom the National Association of Contact Centers integrating the organizations for support of the innovative development.