Victrio

Banks and issuers of cards in the USA are among clients of Victrio. Using achievements in the field of a data science and biometrics of a voice, means of Victrio check calls for exact identification of swindlers and check of the identity of clients without any inconveniences for calling. The Victrio systems affect security in general, impressions of clients and the cost level on operators. Solutions of Victrio are perfectly integrated with the existing recording systems of calls and protection against fraud. The headquarters of the company is located to Menlo Park, the State of California.

Such areas as risk management, fraud prevention and authentication of the personality, purchase paramount importance for the increasing number of the organizations. Paying special attention to protection of certificates of clients and private information, the companies invest in the technologies and services helping to reduce risks, to prevent fraud and to reduce the related losses worldwide. At the same time they aim to increase quality of customer interaction, reducing operating costs of contact center. Representatives of analytical and consulting company Ovum say: "Authentication taking into account risk factors becomes more and more important requirement. From business users more realistic approach which is not requiring input of different credentials at each input" 1 will be demanded.

The solutions Victrio combine new generation of "passive" biometrics of a voice and the unique predictive analytics allowing to identify precisely swindlers and to check the identity of clients without any noises. The innovative solution in the field of biometrics of a voice is ideal for large financial institutions, it is especially important to them to prevent fraud: for example, to banks, issuers of cards, service providers on management of private equity and the other organizations.

History

2013

On October 29, 2013 Verint Systems Inc company. announced signing of the final agreement about acquisition of Victrio company, solution provider for authentication of the personality and fraud prevention. The consolidation Verint and Victrio brings to new level a complex set of solutions thanks to a combination of means of biometrics of a voice and predictive analytics to customer-oriented means of personnel optimization.

Thanks to Actionable Intelligence technology clients of Verint, and now and clients of Victrio, will have opportunities: it will help to reveal more effectively thefts and to react to them, to detect and adjust the behavior models which are not meeting industry standards and corporate rules and also to provide confidentiality of data according to requirements.

Verint provides means for risk reduction, for ensuring compliance to requirements and fight against fraud. Thereby the company implements the innovation approach to the solution of specific problems of risk management using advanced technologies of analytics. It allows it to save positions in the field of risk analysis and fraud prevention where already proved solutions for video analytics, face recognition, speech analysis, data, processes and the transactions made on the PC. Experience of Verint company in the field of fraud prevention, risk management and ensuring compliance to regulatory requirements in many industries includes development of specialized solutions for the sphere of financial services, retail, telecommunications and the state departments.