MD Audit

2022: Transfer of MD Audit LLC right to MD Audit system

From October 19, 2022, Mobile Dimension transferred to MD Audit LLC the exclusive right to the MD Audit product - a system for auditing a retail network, representatives of MD Audit shared with TAdviser.

2019: MD Audit capabilities and system tools. Implementation effects

MD Audit is a technological tool for managing your business. With its help, you can solve a number of pressing tasks, such as quality control of the implementation of standards, business processes for checklists and photo reports, analysis of the relevance, effectiveness of policies and procedures, organization of auditors, secret customers, increased motivation of store directors, contractors and partners, collection of statistical data, conducting surveys, questionnaires, testing of company personnel, customers (NPS surveys).

MD Audit will be useful to managers of all levels: owner, general, operations, regional/divisional directors and store directors. The system will also be useful to heads of security, directors of HR, marketing, merchandising and finance departments.

System capabilities

• Task Setting and Monitoring
  • Tasks are created using the SMART system. It is possible to add detailed text descriptions, attach reference photos, track the status of tasks and analyze executive discipline at different levels: store, region, division, company.

• Performance evaluation
  • The system provides the opportunity to evaluate standards and processes, the quality of work of auditors, counterparties, partners, the executive discipline of store directors. Users can form ratings, compare objects, regions, divisions with each other.

• Employee motivation
  • With the help of the system, it is possible to identify not only shortcomings, but also the highest achievements based on the results of inspections. It is possible to form ratings, highlight leaders and motivate outsiders. MD Audit can become a tool for building a talent pool.

• Automation
  • It is enough to fill in the data on the structure of the company once, form templates of checklists and set user settings, and the system will automatically generate checks on checklists and tasks for performers.

System tools

• Checklists:
  • creation of own templates and base of typical ones;
  • hierarchical structure of checklist constructor;
  • individual settings of the template of each checklist and each question in it;
  • 4 valuation calculation modes (percentage, amount, weighted, extended weighted).

• Tasks:
  • general (administrative);
  • based on the results of inspections;
  • photo tasks;
  • Polls.

• Analytics:
  • by checklists;
  • processes;
  • Change in evaluation by process
  • issues;
  • Task statuses
  • as-built discipline by tasks;
  • stores, regions, divisions;
  • by reviewers (summary report) and others.

Who will benefit from the MD Audit system

• Retail chains (all segments).
• Gas stations (filling stations).
• Hotels and hotels.
• Restaurant chains and fast food chains.
• Logistics centers.
• Banks.
• Service area.
• Pharmacy chains.
• Beauty sphere.
• Production.

Effects of use

According to the company's customers, the benefits of using the MD Audit system are as follows:

• Revenue at points of sale increases by 3-7% due to improving the quality of compliance with standards and business processes.
• The number of loyal customers (NPS) is increasing by 15% due to the increase in the level of service.
• The CSI consumer satisfaction index is increasing by 20%.
• The productivity of auditors is growing by 35% due to the automation of the audit process and the ease of use of the system.
• The VoC index (consumer voice) increases by 22%.
• Ease of use: all tools for management, control, communications, analysis in one device. The system provides the ability to work with documents, files, photos, analytical data without binding to a stationary computer.
• The speed of obtaining information is increasing: the results of inspections are available immediately after they are carried out, communication between audit participants in real time, analytics on the results of inspections for any time period online.
• The manager has up-to-date information: in checklists, always up-to-date data for personnel according to approved standards and company processes.
• The system contributes to the automation of processes: planning visits, conducting checks on checklists, processing the results of checks, mailing, notifications, generating analytics based on the results of checks, consolidating various statistical data, surveys.
• The system helps to optimize costs: savings on paper forms, hired auditors, ineffective full-time employees, ineffective partnerships.
• The system helps to optimize the work time of personnel: saving time on filling out paper forms, collecting and processing an array of data on checks and photo reports, data analysis.
• The accuracy of information provided by auditors is increased: control of the inspection site using geolocation, exclusion of the possibility of providing fake photos (the system allows you to attach only photos taken in the MD Audit application to the task).
• The productivity of employees of inspected facilities is growing due to the regularity of inspections and control of their work.
• The manager receives wide format analytics: tabular, Power BI for processes, standards, auditors, executors, objects for any time period.

System implementation

The MD Audit system is provided as a cloud service. This reduces hardware and system support costs. At the same time, it is possible to integrate the audit system with the customer's IT systems. Mobile Dimension will develop and supplement the functionality of the system directly for client tasks.

2016: Inclusion in the Register of Russian Programs

In November 2016, it became known that the mobile system for quality control and monitoring of MD Audit standards, developed by Mobile Dimension, was included by the expert council under the Ministry of Communications of the Russian Federation in the unified register of Russian programs for electronic computers and databases. The presence of the MD Audit solution in the register indicates its Russian origin and is recommended for purchase by state customers. The MD Audit decision was awarded registry number 2193.

2015: MD Audit - system for auditing retail outlets and premises

System for auditing retail outlets and premises

Automation of activities: Cluster directors, Territorial managers, Secret buyers, trade auditors, supervisors of marketing specialists and merchandisers.

A trade audit is a special type of inspection of a trading enterprise that covers a huge amount of tasks. Reliable information, its efficiency and professional analysis of trade on these key indicators allows shareholders, managers to make certain strategic and tactical moves on time, on which the prosperity of outlets and the profitability of the whole business depend.

However, data collection, analysis and visualization activities are among the least automated in retail companies.

The use of modern mobile technologies makes it possible to significantly improve the quality of the audit process.

To do this, we have developed a solution that allows us to more conveniently and quickly fill out check sheets, calculate points, and build reporting on results.

The system allows to provide:

• Implementation of checklist methodology in retail and other industries
• Increase the efficiency of sales representatives by saving their time: there is no need to visit the office to fill out reports, re-entry of information is excluded
• Transparency in the formation of estimates of the performance of store directors.
• Regular full control of sales representatives
• Improve the accuracy and speed of data collection by generating a report directly during an audit
• Ability to automatically generate an audit results database and receive operational reporting
• Sales Cost Reduction: No Need to Have Audit Entry Operators, Less Cost to Print Paper Forms to Fill Out
• Implementation of the BYOD principle - sales representatives can use their own devices

System functionality:

• Check Designer
• Ability to attach photos
• Reporting and Analytics by Division/Store/Director/Questionnaire Items
• Supervisor Site Control
• Integration with SAP HR to calculate bonuses/rewards
• Integration with a mobile network application to collect data from customers.
• Functionality of checks by secret buyers

Who needs the application:

• Shopping and entertainment centers
• Retail chains (all product segments)
• Filling stations (filling stations)
• Hotels & amp; Hotels & amp;
• Marketing Agencies
• Manufacturers of goods
• Logistics centers

System Implementation:

The system "Audit of trading premises" is provided as a cloud service. This reduces hardware and system support costs. At the same time, it is possible to integrate the audit system with the customer's IT systems. We will develop and supplement the functionality of the system directly for your tasks.