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"The problem of document circulation has traditionally been that SED focuses on documents, and people focus on interaction," said Vadim Ipatov, deputy general director of InterTrust for business development. SEDs are primarily aimed at streamlining data, eliminating its loss or distortion. Users need quick access to relevant information, and the form of its provision is often not fundamental. This contradiction is designed to solve adaptive case management - an approach that has long been promoted by a number of companies. It consists in the management of unstructured or partially structured business processes taking into account the characteristics of the subject area, business rules of the organization and organizational structure, without limiting the freedom of participants in choosing a specific business transaction structure.