Sergey Sinyagin is appointed in November, 2011 the CEO of outsourcing contact center "Telecom-Express". Earlier he held a position of the deputy CEO, director of a business unit "Development of contact centers". Vitchinka Dmitry heading Telecom Express till November, 2011 is appointed the chief adviser and was a part of Board of Directors of the company. In parallel he headed one of projects in the field of e-commerce.
As reported, for the next several years before Telecom Express there is a new task: achieve that the structure of revenue of the company was 60/40. 60% of income should arrive from the key client, and 40% — from other customers.
Sergey Sinyagin graduated from the Moscow medical academy, the candidate of medical sciences, on second higher education — the professional manager.
From the middle of the 90th years headed the departments of client service including large call centers in Companies VimpelCom, Telecom Expert, MTS, Air Union. Has wide experience on creation and establishing work of large-scale call centers.
From March, 2008 to August, 2009 held a position of the operating officer in Sequoya Credit Consolidation company. From 2009 to November, 2011 — the Deputy CEO Telecom Express, the director of a business unit "Development of contact centers".
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