Biography
Svetlana Smirnova was born on February 4, 1968 in Lobnya of the Moscow region.
In 1992 graduated from MGIMO of the Ministry of Foreign Affairs of the USSR.
The field of professional activity of Svetlana Smirnova includes management of operational processes of the company, creation of a quality control system of services.
Since 2004 worked as the head of department of administrative support of sales of Commercial Management in Sukharevka LLC company.
In 2006 became the head of department on customer service in CB Renaissance Capital.
Since 2007 – the head of the center of client service in the company Russian Standard of Insurance.
In 2009 headed Customer support of century Microsoft Moscow.
Before work in Teleperformance Russia & Ukraine was the managing director for work with clients of Nezavisimost Group.
As of March, 2018 does not work in Teleperformance Russia & Ukraine company any more.
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