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We had such experience: installed "others" control system of the parking. The customer handled a problem - many operations of a system which are not confirmed with log entries. Suspicion fell on personnel of protection - like, let to the parking foreign cars at night. As a result it turned out that sensors work not only on cars, but also on pedestrians - even on dogs. Addressed the system developer to provide a possibility of setup of photo cells. Also ran into red tape: like, there are no developers in access now, leave the wishes, we will transfer to them and we will consider in the next versions of a product... It was necessary to resolve an issue independently: arm with soldering irons, spend plenty of time and brain efforts. Even the special payment was made. At the price of our efforts a system began to work as it is necessary, but we forever remembered as it is not necessary to behave with installers. If you give a crude product then provide a first line support on objects![1]
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