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1C:CRM Start

Product
The name of the base system (platform): 1C:CRM PROF
Developers: 1C-Rarus
Date of the premiere of the system: 2017/11/01
Technology: CRM,  CRM - Loyalty systems

"1C:CRM Start" is the adapted version of the 1C:CRM system automating customer relationship management processes and suppliers. It is intended for the companies of small business.

"1C:CRM Start" uses approach of "fast start" and has additional opportunities for operational expansion further.

Key functions:

  • Jobs: acceptance of addresses, my sales, my affairs, mail, calendar.
  • Management of the customer base.
  • Management of customer interactions and working time (time-management).
  • Sales management using the document Interest and the system of indicators (KPI).
  • Customer acquisition circuit management, their analysis.
  • System of informing clients and users.
  • Main scenarios of use of the solution.
  • Easy integration with solutions of 1C and the main communication channels (telephony, e-mail, the SMS).

2017: Release

The 1C-Rarus company announced on November 1, 2017 product output of "1C:CRM Start" for the companies of small business, startups and individual entrepreneurs.

Product introduction of "1C:CRM Start" showed what up to 50% of time of employees is exempted from a routine, the speed of carrying out transactions increases by 1.5-5 times. By estimates of the company, growth of successful transactions can be 40%, and sales — 15% based on express implementation. As result, costs for service are reduced twice and customer support cost falls.

1C-Rarus provides a free demo access which will help to estimate all opportunities of the presented solution.