The name of the base system (platform): | 1C:CRM PROF |
Developers: | 1C-Rarus |
Date of the premiere of the system: | 2017/11/01 |
Technology: | CRM, CRM - Loyalty systems |
"1C:CRM Start" is the adapted version of the 1C:CRM system automating customer relationship management processes and suppliers. It is intended for the companies of small business.
"1C:CRM Start" uses approach of "fast start" and has additional opportunities for operational expansion further.
Key functions:
- Jobs: acceptance of addresses, my sales, my affairs, mail, calendar.
- Management of the customer base.
- Management of customer interactions and working time (time-management).
- Sales management using the document Interest and the system of indicators (KPI).
- Customer acquisition circuit management, their analysis.
- System of informing clients and users.
- Main scenarios of use of the solution.
- Easy integration with solutions of 1C and the main communication channels (telephony, e-mail, the SMS).
2017: Release
The 1C-Rarus company announced on November 1, 2017 product output of "1C:CRM Start" for the companies of small business, startups and individual entrepreneurs.
Product introduction of "1C:CRM Start" showed what up to 50% of time of employees is exempted from a routine, the speed of carrying out transactions increases by 1.5-5 times. By estimates of the company, growth of successful transactions can be 40%, and sales — 15% based on express implementation. As result, costs for service are reduced twice and customer support cost falls.
1C-Rarus provides a free demo access which will help to estimate all opportunities of the presented solution.