| Developers: | Amdocs |
| Branches: | Internet services |
| Technology: | BI |
The Amdocs company, the world system provider of customer service, suggests the Russian business to implement the Social Network Gateway system allowing to monitor in real time references of the company in blogs and social networks. Data retrieveds are ranged depending on the authority and quoting of the blogger and also can be used for strategy implementation in the market, firms can carry out monitoring of what clients pay attention to and that is ignored.
According to the RBC daily edition, Amdocs already held business meetings with VimpelCom and Vodafone. In a camp of the Russian operator confirmed the fact of negotiations, however the final decision concerning cooperation with Amdocs it is not made yet. Now the company uses services of the third-party agencies which apply the monitoring system of a blogosphere.
The press center of MTS said that a similar system works in the company several months, the truth that is created by forces of domestic programmers. "Daily tracking of opinions on us, including on social networks, is a basis for strategic planning of activity of the company", - the press secretary of MTS Valeria Kuzmenko says.
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