| Developers: | Banks Soft Systems, BSS |
| Technology: | Speech technology |
The main articles are:
- Speech technology: On the path from recognition to understanding
- Speech Recognition (Technology, Market)
- Speech synthesis
2025: Integration with Dialog Composer
BSS has released an update to its robot scripting tool. The company announced this on April 15, 2025.
A key change was the integration of Dialog Composer (DC) with NLU (BSS toolkit for training recognition models through a visual interface), which allows you to select intentions or a list of topics from the model directly during the process of working on scripts. Read more here.
2021: Possibility of clustering with a given level of similarity
BSS on October 14, 2021 announced the release of updated versions of the Voice Analytics, Dialog Composer and NLU Suite services.
The NLU Suite tool has the ability to cluster with a given level of similarity, view similar replicas, and then assign a Intenta to a filtered group. This allows you to significantly reduce the time of analytics for manual data markup and optimize the process of building a taxonomy. Read more here.
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