Bnovo Hotel

Bnovo Hotel is a cloud-based hotel management system available from any device with internet access.

2021: Demand statistics by region of the Russian Federation

On August 11, 2021, Bnovo introduced functionality designed to help hoteliers make management decisions - a free report that shows users of the Bnovo PMS system demand statistics for the region for reservations made through the channel Booking.com.

From the report, hotels will be able to see who is most often looking for and booking rooms near their accommodation facilities. Focusing on the preferences of their target audience, hotels will be able to make special offers that attract potential guests.

Where the data for the report comes from

Information is taken entirely from the Booking.com. Based on the user search data at the site, the Booking.com collects statistics on all accommodation facilities that are located in the nearest surroundings of the hotel. Statistics are updated once a day.

What is shown in this report

• Statistics on booking search devices.
  • More people are looking for numbers from mobile devices rather than personal computers. If the hotel does not have created specialists. offers in the Booking.com for mobile devices, then the hotel in the Bnovo system will be invited to create a special offer.

• Top 5 countries from which guests go to this region.
  • Knowing where their guests are mostly coming from, hotels can set up geolocation specials.

• Booking window.
  • Schedule shows how many days before check-in guests most often book rooms. Depending on how much guests are looking for a room in advance, Bnovo displays recommendations for creating special offers (this can be "early booking," or "last minute").

• Types of guests: couples, single, family or groups.
• The most popular terms of the cancellation policy for created bookings.

With the help of this functionality, Bnovo compared how travelers book in June 2021 in the cities: Moscow, St. Petersburg, Kazan, Krasnodar, Sochi and Kaliningrad.

Statistics confirm the trend of recent years - travelers prefer to book from mobile devices. Therefore, hotels that offer special rates when booking from mobile devices have advantages.

The period for which guests book hotels is different in different cities. To Moscow In the smallest booking window. 28.28% of travelers make a decision per day or even on the day of arrival. Sochi, Anapa and Kaliningrad, on the contrary, are booked in advance. More than 30% of travelers book 31-90 days before arrival. And the decision to book the hotel in, and St. Petersburg Kazan Kislovodsk travelers make 8-30 days before check-in.

Almost all cities in June, travelers prefer to travel in pairs, except for Anapa, where they mainly go with families.

2017: Description of the Bnovo Hotel system

As of January 30, 2017, the Bnovo PMS program has a simple intuitive interface, so in order to work with the program 100%, a minimum of time is needed to study it.

The basis of the Bnovo Hotel is the management system of Bnovo PMS and Channel Manager WuBook, which include a reservation module with the ability to process online payments.

Application window screenshot, (2016)

The technology supports booking modes, relocation of guests from room to room, cancellation of reservations and allows you to fully control the check-in of guests. Bnovo PMS contains a set of tools for efficient management.

The Bnovo Financials tool allows you to maintain all financial transactions on the object (acceptance of funds for accommodation and additional services, payment of salaries to employees, payment of bills, etc.). All information can be uploaded to Excel for reporting and graphs.

Bnovo Reports - a line of reports, which includes:

• financial reports (payments, income, debt),
• analytical
  • report on booking sources,
  • booking statistics,
  • cancellation report,
  • commission report,
  • sales of users,
  • maid's report,

• object performance reports
  • hotel download report,
  • ADR/RevPAR,
  • history report.

All reports are presented in both numerical and graphical versions, which allows you to analyze THEM. Report analysis capabilities provide graphical and textual representation.

Marketing Tools

• Bnovo Scan - monitoring of the most popular social networks in Russia (Facebook, Vkontakte, Instagram), OTA - Booking.com, TripAdvisor. The tool tracks comments and feedback on search words and alerts you to new information by email.

• Bnovo Mail - mass mailing of letters. The tool allows you to personalize letters and plan mailing (before the guest arrives, after the check-in, on the birthday, etc.).

• Bnovo Visa is a tool that allows you to provide visa support to foreign tourists. Thanks to the visa module and the possibility of online payment, the guest can completely write out, pay for the invitation, and then receive it by e-mail. It is also possible to issue an invitation by the hotelier manually through the visa office if a request for visa support has been received by phone or e-mail.

• Bnovo Registration - electronic transfer of registration data about guests to the bodies of the Federal Migration Service of the Russian Federation.

The program supports group booking, translated into English, integrated with KKM (fiscal printers of the most popular brands).

Bnovo PMS saves all information about guests, has the function of BackUp, separation of administrative access and much more.

When the program is connected to Channel Manager WuBook, it is possible to manage prices and number quota on 100 + booking channels, to sell the number pool through your own site.

The online booking module is installed on the site, increasing its conversion by 34%. It is also possible to install the online booking module on social networks (Vkontakte and Facebook). Thanks to the payment gateway, you can set up various special offers and non-refundable rates for the module.

The module is free and does not charge booking fees.

Full control of online booking is available only when the process is automated. Bnovo Hotel updates information in real time - once a guest has booked a room on one of the connected channels, the quota for the rest of the OTA is reduced, and the reservation goes to Bnovo PMS chess. Data exchange between channels and the program is less than 10 seconds, with Booking.com less than 3 seconds, this practically eliminates the risk of overbooking.

Workflow automation reduces time for routine work. Using the Bnovo Hotel, you do not need to close quotas on booking channels yourself, manually compile performance reports.

Bnovo PMS contains many useful functions, both for the hotel administrator and for the manager. Marketing tools help you stay in touch with guests, remind yourself in a timely manner, and increase their loyalty. Monitoring feedback and comments reduces the time spent processing unnecessary information on the Internet, helps you quickly respond to new publications.

Using various reports, and the Bnovo Financials tool, a manager can easily analyze the activities of his placement object, predict the load, develop a sales strategy, without spending a huge amount of time on reporting and statistics.

Bnovo Hotel accumulates information in one interface, which saves time.