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Cisco High-value Services

Product
The name of the base system (platform): Artificial intelligence (AI, Artificial intelligence, AI)
Developers: Cisco Systems
Date of the premiere of the system: 2017/10/23
Technology: IT outsourcing

Cisco High-value Services is the portfolios of services implemented by use of artificial intelligence and machine learning, will help the organizations to optimize IT resources (the personnel, knowledge, skills).

On October 23, 2017 the Cisco company provided a portfolio of services based on artificial intelligence of High-value Services.

The High-value Services complex relies on support services which thanks to application of analytics and programs of adaptation give to customers the chance to accelerate growth of profitability of IT investments.

Services as a part of High-value Services:

  • Cisco software maintenance. The High-value services complex included levels of support enhanced and premium in addition to basic level of the reacting support.
  • Support of solutions. The centralized support program and the Cisco hardware and solutions of the third partner firms of the first call before the final decision. For the purpose of improvement of service quality of customers this default option is applied to Cisco Catalyst 9000/DNA.
  • Support of network. Support at the level of network is provided according to the Technical Services (TS) Advantage program.

See Also

Cisco Business Critical Services