| Developers: | RT Labs |
| Branches: | Government and social institutions |
| Technology: | CRM, Speech technologies |
Main article: Chat-bot Virtual interlocutors
2020: Description of the platform "ESP. Speech technologies"
According to information for September, 2020, a system "ESP. Speech technologies" consists of the digital voice robot and the chat-bot and allows to automate service of citizens at the appeal to MFC. The solution implemented thanks to the saved-up competences RT Labs of development and implementation of technologies for rendering public services allows to increase their quality, speed and availability to the population.
"ESP. Speech technologies" it can be set in an internal circuit of the organization, completely excepting date leak. A system is created on the basis of the Single service platform of domestic production and included in the unified register of the Russian software.
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