Front Solutions (FS)

High attractiveness of retail financial market with its boundless potential is obvious therefore in the near future the bank retail will remain to some of the main sources of income.^[1]

Fight for the retail client becomes tougher, the competition grows, and banking business imposes more and more strict requirements to functionality and flexibility of banking products, especially in the segment of RBS and the front office systems developing very dynamically. Growth of number of the banks which directed on this market is observed. But one desire to work in this segment is not enough, also infrastructure readiness, i.e. existence of a specialized software and the fulfilled procedures is necessary for stream sale and service of retail banking products with simultaneous cutting of costs for single transaction. Increase in profitability and expense reduction at the same time for bank remains a paramount task. Accomplishment of these conditions is possible due to expansion of points of presence of bank, transfer of customer service to the round-the-clock mode, expansions of the product row offered clients in service points and also due to considerable decrease in time and finance costs for sale and service of products. By traditional methods not to permit a question as the considerable financial investments for this purpose will be required. And here new technological solutions in the field of the organization of retail service and transfer of clients to the self-service mode solve this problem.

For the organization of remote service of retail clients the FORS — Banking Systems company proposes a new frontal solution under the Front Solutions (FS) trademark. The main difference of this system from similar products is that FS was initially developed for banks, i.e. with complete accounting of bank specifics. Due to full online integration into the core banking system of bank a system allows to organize sale and service of banking products through network of inexpensive sash-in-terminals. Actually all work is transferred to the self-service mode that considerably reduces cost value of banking products and increases profitability from their sale and service. A system has gateways to federal payment systems that allows bank to gain additional commission income from rendering services in payment acceptance. The client can make payment of credit products, replenishment of kartschet and deposits and also payment of different types of services as cash, and using any the financial resources which are in bank. The high mobility, system operation in the daily round-the-clock mode allow to start and move very quickly service points, offering services to clients in the convenient location at any time. A system fixes all transactions made by the registered clients that gives the chance to analyze profitability activity of clients, demand and efficiency of products and services further to use these data in new developments and in point offers to target client groups.

Administration and network management of terminals, are executed by the product row brought to terminals, commission schemes and also the hardware far off from a workplace of the administrator that does not require considerable costs and does not depend on the size of network. A system is delivered with already developed gateways to all known payment networks of federal level and also to many known service providers that allows to start FS in the shortest possible time. Specialists of bank can independently conduct further development of gateways and connection of new service providers. It is undoubted that FS, being the new technological solution, allows banks quickly and to enter with the minimum costs on retail market and it is successful on it to compete.

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