HandyBank

The HandyBank system is the personal Internet and bank service provided to any of participating banks of a system to the client – to the individual.

HandyBank allows the client of bank round the clock from any computer or the mobile phone to make via the Internet payments from the account (accounts) of the bank card (cards), without transferring to the Internet either number of the card, or the PIN code to it and other its details.

On August 1, 2011 the number of banks – providers of the HandyBank system reached 50. Among them – the Renaissance Credit, Moscow Credit Bank Bank, Moscow regional bank, Bank Yugra, Interprogressbank, etc. The solution of Internet banking HandyBank is effectively used by banks as as ready-made own solution for the remote banking (RB), and as an additional payment product for retail clients.

For 5/1/2014 Internet banking of HandyBank is set in 147 banks. Technology interaction is implemented with 15 in-house-processings and 16 multibanking processing centers. The solution HandyBank is certified on compliance to the international standard PCI DSS. Online services of HandyBank payment system provide to the retail clients 147 Russian banks.

Statistically, the complexity and convenience of HandyBank allow to involve in the system of Internet banking 8-12% of clients a year from the volume of active card issue of bank. The monthly turnover of payments through a system counting on one client grows from 7 thousand rubles in the first year up to 23 thousand rubles for the third year of use of a product.

Via the HandyBank system it is possible to pay goods and services about 7 thousand trade and service companies (merchants). The user functionality consists of 8 payment modes and a set of service functions. A system has safety certificates and qualities of ISO/IEC 27001:2005, ISO 9001:2008 and also PSI DSS.

In March, 2011 HandyBank won first place in the final rating of functionality of Internet bankings of the Ekspert magazine.

Safety of commission of remote payments on the Internet

The client personally at the choice certifies each Internet payment from the account (signs) using ^Handy-koda1 or ^{Handy-tokena2} allowing its bank it is reliable to be convinced that at present via the Internet his client – the account holder disposes of the account. In it the main advantage of payments on the Internet via the HandyBank system in comparison with normal card payments on the Internet consists (i.e. the payments made by the card holder using direct injection in the Internet of details of the bank card).

Maximum set of payment transactions

Other important difference of payments through HandyBank from normal card payments on the Internet is that being an Internet banking system, HandyBank allows the bank client to make remotely on the Internet essentially wider, in comparison with card Internet payments, a range of payment transactions:

• pay a set of services in the simplified mode;
• make bank transfers;
• pay taxes, charges, penalties, etc. (state payments);
• make instant translations via the Internet from the card on the card (and irrespective of payment systems);
• make Internet purchases with the bank guarantee of a refund at any problems with delivery of goods (the payment Handy-safe mode).

In addition to safety of Internet payments and a broad spectrum of operating capabilities the HandyBank system provides to users the following benefits and advantages:

• Deposit guarantee
• Mobile banking
• Replenishment of accounts through terminal networks and money transfer systems

The HandyBank system is compatible to any bank processing and provides to banks the ready, not requiring costs for development and deployment existing solution of Internet banking for their clients, and holders of the cards emitted by these banks – the standardized bank online service meeting the highest safety requirements and convenience of using.

The HandyBank system received certificates of ISO/IEC 27001:2005 and ISO 9001:2008 – on compliance to the international requirements to information security management and to quality management in the development areas, implementations and supports of software products and also confirmed the compliance to the international standard of security of PCI DSS (Payment Card Industry Data Security Standard).

Compliance to the PCI DSS standard

The interbank payment system of Internet banking HandyBank underwent in the fall of 2013 compliance audit to the international standard of security of PCI DSS 2.0. Testing and final check showed that HandyBank completely meets all requirements of international payment systems for information security support and guarantees the high level of security of these holders of bank cards at payment processing and carrying out online transactions.

Achievements in ratings

According to the final rating of functionality of Internet bankings - March, 2011, carried out by Ekspert rating agency, the I place in it was taken by the HandyBank system. 37 Russian banks use Internet banking of this system today.

Products of Probusinessbank, SKB-Bank, Faktura.ru and Alfa-Bank also entered the five of the best Internet bankings. In the rating of Expert the level of opportunities (function) and security which provides Internet banking to users were estimated. Experts-analysts selected 3 segments for assessment: external payment functionality, internal transactions and service functions and also information and financial security.

According to the Ekspert magazine, leadership in the rating of the HandyBank system – result of a combination of broad set of the payment opportunities implemented in it, a large number of receivers of payments and also a number of unique advantages, for example, complete service of an execution of air tickets (the choice, armoring, payment and receiving) and risks insurances of losses of clients from computer crimes.

Replenishment of cards of MasterCard

The system of Internet banking HandyBank entered in the spring of 2012 new service in replenishment of accounts of Maestro cards and MasterCard released by any Russian bank. Using new service of the HandyBank system it is possible to transfer funds to card accounts of friends, relatives, partners or to repay the credit debt on the MasterCard card. Online operation on money transfer is simple and convenient: at web office HandyBank it is enough to specify only the card number of the receiver and the necessary amount in rubles. It is possible to fill up not only ruble, but also currency accounts of cards of MasterCard of any kind. In this case the emitting bank of the card performs converting of means.

Technology data transmission in emitting bank about transaction of replenishment of the specific card is made by the HandyBank system instantly. Duration of transfer of means directly into the card account depends on emitting bank of the card of the receiver and can be or instant, or make from 1 to 3 days. Get the translation and right there it is possible to use money in any country of the world, having removed cash in the ATM or having shown the MasterCard card for payment of goods and services.

Earlier system developers of HandyBank for users of Internet banking successfully implemented service for replenishment of the Visa or Visa Electron cards released by any Russian bank.

Autsorsinovy solution HandyBank

Banks can use the Autsorsinovy solution HandyBank as the payment mode integrated into the operating system of Internet banking, to implement full-function Internet banking and also an electronic payment system based on Handy or on the basis of the bonus Handy-module to create own loyalty program.

Implementation of new information and financial services HandyBank in combination with the payment modes (payment of services, money transfers, tax payments, penalties, etc.) allows to render to banks a full range of RBS.

Using Information service to the client becomes checking, deposit, credit accounts are available. The Intrabank transfers service allows to repay the debt on the credit, to fill up a deposit, to make online transfer on the card, to convert means, to transfer funds to the account of other physical person or legal entity opened in bank. The My Bank service is intended for remote promotion of products and services of bank with a possibility of opening of a deposit with simultaneous transfer of funds from the payroll card, formation of the loan application in bank and also electronic statements in forms of bank. The Soobshcheniya service is created for the organization of communications with clients of bank (both informing all users of Internet banking, and personal interaction with each client).

In the conditions of a deep economic crisis and tough international sanctions questions of economy of resources and business process optimization become priority for banks. At considerable reduction of interest income importance of growth of commission income increases. The role and efficiency of RBS as tool on redirection of client traffic from offices in online for customer service reduction in cost increases. In the report "How to hold money of clients using RBS" the analysis of a behavioural dominant of retail clients is given and practical tools on significant increase in a share of non-cash payments in comparison with cash are offered.

2015: HandyBank received the certificate of conformity of PCI DSS

On October 9, 2015 it became known of completion of the procedure of certification of HandyBank payment system on compliance to requirements of the HandyBank Payment system standard PCI DSS^[1].

Final audit confirmed compliance of technology processes and HandyBank services to all requirements of the standard of international payment systems, including in creation and support of the protected network, implementation of measures of strict access control, data protection of holders of cards, regular monitoring and testing of network, observance of requirements of information security.

Notes

¹ Handy-code – the random six-digit number operating only within 6 minutes which at making payment the client on the request receives from a System on the mobile phone by the SMS for input in the corresponding screen form

² Handy-token - the generator of one-time passwords of the 2nd generation (the small device in the form of a charm or the calculator). For payment confirmation after introduction of the PIN code on a Handy-token, the client receives on his display the one-time digital password synchronized on time and an event existing only 50 seconds