Managed CPE

The solution "Managed CPE" allows corporate clients of JSC VimpelCom to transfer completely all possible works on service and daily control of the equipment to the party of the operator, reducing costs for support of own network infrastructure.

Features

• reduce costs for technicians
• it is accurate to plan budgets for service of network infrastructure
• increase the general availability of customer service.

Availability

The service of "Managed CPE" is available to corporate clients of the Moscow and Northwest regions.

Components

Basic component of the serviced network infrastructure - the Cisco routers of models: 1921, 1941, 2901, 2911, 2921.

As a part of the solution "Managed CPE" standard maintenance, individual - taking into account specific needs of the client.

Standard maintenance

• monitoring of operability of the equipment
• works on elimination of accidents and faults
• storage of backup copies of settings of the equipment
• providing spare parts and component parts irrespective of whether the equipment belongs to the client or it is rented at the Company
• emergency recovery operations
• maintenance of a basic hardware by use of earlier saved configuration files.
• remote works according to service requests

"For corporate customers it was always important to receive high-quality and demanded services from the telecom operator. Creation of optimal conditions for increase in business performance of B2B-clients were always priorities for VimpelCom company. Start of service of "Managed CPE" became one of results of work in this direction. We are sure that the new solution will allow our clients not only to significantly reduce costs on IT support, but also will allow to improve client experience for the transfer account of the equipment on full remote service in Beeline Business", - Andrey Patoka, the executive vice president for development of corporate business of JSC VimpelCom noted.

"Rendering by the telecom operator services in the Managed model always allowed to increase loyalty and customer satisfaction. The service of "Managed CPE" from JSC VimpelCom will allow to unload with the customer a part on service of IT infrastructure, to reduce costs for support of network, to improve its availability to users. The Cisco company sees in JSC VimpelCom of the innovation partner, the operator promoting modern and demanded services in the Russian market", - Stanislav Sikachina, the business development manager of Cisco Systems LLC emphasized.