Mototelecom Autodialing

Main objective of services for civil defense and emergency — timely response to occurrence of extreme situations. Within this purpose there is a number of the major tasks, namely: ensuring informing the population on emergency and instructing about acceptance of necessary security measures; holding operational video meetings between different divisions for the organization of joint activity; transfer of a continuous flow of information on emergency to the management of departments for development of strategic decisions and control of actions of the involved services.

The Mototelecom company developed a system which allows to solve these problems and to considerably facilitate coordination of actions of different divisions of services of civil defense and emergency and also to timely notify the population on emergence of emergency and to make recommendations about further actions.

The notification and informing citizens and responsible persons of social organizations (schools, hospitals) is performed usingthe Mototelecom Autodialing software product. Informing happens according to lists of subscribers and templates of the messages which are in advance prepared for different emergencies. Thus, terms of the guaranteed notification about emergence of emergency are considerably reduced and the efficiency of informing the population on rules of safe behavior at threat and emergence of emergency increases.

A system in the automatic mode performs the procedure of dialing (dialing and waiting of the answer) then suggests the subscriber to pass into the interactive voice menu or to connect to the operator. Thus transfer to the population of the instructions and recommendations concerning their behavior in localization process and liquidation of emergency is performed.

Besides, application of a system allows to provide preventive training and training of the population. Listening of information messages helps to increase the level of readiness of the population on life activity security issues. Ample opportunities of setup of a system provide regularity of the information transfer necessary for training of the population in safe behavior. For the organization of a system of a video conferencing of high definition (the Full HD format, 1080p) the Mototelecom Videomeeting software product is used. The solution allows to connect to video conference of the employees who are on site events including telephone and video subscribers with mobile devices.

Using a system it is possible to hold meetings with superior organizations and other departments in a video conferencing format. It promotes receiving evident assessment of scales of disaster and development of recommendations about liquidation of its effects. The fact that video conference allows to conduct the round-the-clock observation of work of specialists on certain objects or in emergency areas of coverage is especially important.

Connection to video conference of group video terminals and special sound hardware significantly facilitates deployment of the situational center and transfer of important information to the management of department.

Advantages of use of the solution for services of civil defense and emergency

Implementation of single solution of the automatic notification and multipoint video conferencing allows to notify timely and fully the population on security measures in case of emergency emergence and also to provide preventive training and training of the population. Besides, the solution provides technical base for creation of the modern situational center and helps to inform in full the management of superior organizations on development of the situation that promotes development of right strategy for taking measures of mitigation of consequences of emergency.

At the moment components of a system of the automatic notification and a multipoint video conferencing for services of civil defense and emergency are implemented in structure of Emercom of Russia, the Municipal Department of Internal Affairs of Stavropol and some other departments where are used in everyday work of staff of organizations.