Developers: | Oracle |
Date of the premiere of the system: | 2014/04/09 |
Last Release Date: | 2017/10/04 |
Technology: | CRM, Cloud Computing, ERP, HRM, SaaS - The software as service, Data processing centers are technologies for DPC |
Content |
Oracle Cloud Applications - the solutions SaaS portfolio is created taking into account the needs for integration of business applications.
Description
Oracle services provide interaction of all business divisions within one enterprise: from personnel management and finance before marketing and sales. Oracle offers the full, uniform and expanded range of the corporate cloud applicaions created on Java on the market. The Oracle Cloud complex is intended for delivery of cloud solutions to the enterprise from one source, developing the integrated processes for all directions of business. The companies can realize the strategy of sharing and deployment at the enterprise and in a cloud, implementing separate business processes in a cloud environment which is ready to the integrated work with the business applications of Oracle which are already set in the company.
Oracle Cloud Applications are easy-to-customize also configuring, extend easily, used and administered.
Structure of a portfolio
- Oracle Enterprise Resource Planning (ERP) Cloud is a full range of solutions for financial accounting, planning and budgeting, project management, purchases and suppliers and also risk management and accomplishment of the regulating regulations.
- Oracle Human Capital Management (HCM) Cloud is a complete HCM complex for personnel management, including management of global staff, lifecycle of human resources, remunerations, privileges, the salary and other solutions.
- Oracle Talent Management Services is the complete solution for personnel development, including selection and hiring of employees, performance management and training.
- Oracle Sales and Marketing Services is the complete solution for sales management and marketing, including sales planning, management of territories, potential clients and opportunities for sales, forecasting and also work on social networks.
- Oracle Customer Experience (CX) Cloud Suite is the complete CX solution providing intellectual approach to management of client experience (including web instruments of self-service, interaction through contact centers, chats and e-mail) and initiatives of business transformation and also to knowledge management.
- Oracle Supply Chain Management (SCM) Cloud is complete, open and integrated solution for supply chain management on the basis of up-to-date information. Gives the valuable information and opportunities necessary for creation of intellectual supply chains.
2017
The artificial intelligence is embedded in cloud applicaions
On October 4, 2017 Oracle announced applications based on the artificial intelligence (AI) for a broad spectrum of segments of management — finance, personnel, deliveries, production, e-commerce, customer service, marketing, sales.
Oracle applications of Adaptive Intelligent Apps are embedded in the existing Oracle Cloud Applications cloud applicaions.
Provide to Oracle Adaptive Intelligent Apps effect by means of integration into Oracle Enterprise Resource Planning Cloud, Oracle Human Capital Management Cloud, Oracle Supply Chain Management Cloud and Oracle Customer Experience Cloud for providing timely intellectual support[1] to end users[1].
Functions on the basis of AI help to optimize financial processes and requirements to technologies, to cut down expenses, to upgrade transactions and to increase quality of interaction. Analyzing historical trends and data on business risks, finance and purchases specialists can receive discount fares on accounts, optimize cash flows and create optimal balance between the buyer and the supplier. They can also enrich profiles of suppliers and offer the optimized terms of payments in real time. Use of AI gives the chance to optimize working capital and to build the reliable relations which ensure more effective functioning with suppliers.
Use of AI allows to improve personnel management, to provide the complete information about personnel resources and to increase operational efficiency. Applying technologies of natural language search and deep training during the processing of the summary and placement of declarations of vacancies, personnel specialists can find the best candidates. They can determine the probability of success and predict cooperation duration, using information on prior workplaces and the current indicators of the worker, such as accomplishment of sales plans or ratings of performance.
Application of opportunities of AI helps to rethink work of traditional supply systems, to make them dynamic, effective, intellectual and autonomous. Functions of Oracle applications Supply Chain IoT on the basis of Internet of Things allow to operate with information from sources of Big Data (big data), such as the connected equipment.
The functionality on the AI platform helps to implement production plans with better management of discrete and process transactions. Functions provide improvement at the level of all production, and specific sites as identification of incidents, the analysis of their basic reasons and an intelligent solution of problems on the connected production is executed within several minutes.
Using AI, specialists had an opportunity to increase performance, to improve results of business, implementing on several platforms and channels of a possibility of e-commerce, marketing and chat-bots. Use of a natural language and deep training allow to activate functions of dynamic tags and the page of categories. They personalize search options, enrich its results with offers in real time, providing relevance of search.
Embedding of opportunities of AI allows customer service specialists to rationalize processes and to improve consumer experience by means of use of client data and the adequate news notices.
Marketing specialists obtain the analytical information necessary for understanding of target audiences and optimization of offers through use consumer and business data. Estimating different marketing campaigns in the context of reaction speed at the level of an individual, groups and programs, the created functions allow marketing specialists to understand an algorithm of interaction between audience and content and to find optimal ways of future communication. It allows marketing specialists to optimize implementation of campaigns and their results.
Cloud Applications Release 13
On August 10, 2017 the Oracle corporation announced optimization and expansion of opportunities Oracle Cloud Applications. With release of Oracle Cloud Applications Release 13 the complex of cloud applicaions included hundreds of innovations, having been replenished with means for business users, including for account executives, finance, personnel and supply chains specialists.[2]
In particular, the last updates include improvements of a packet of supply chain management which are intended to help customers to create intellectual, connected and customer-oriented supply chains. At the same time, Cloud Applications Release 13 optimizes the user experience in area of personnel management and finance.
The latest version of the integrated complex of Oracle applications Cloud Applications includes updating of functionality in applications Oracle Supply Chain Management (SCM) Cloud Oracle Customer Experience (CX) Cloud Suite, Oracle Enterprise Resource Planning (ERP) Cloud and Oracle Human Capital Management (HCM) Cloud.
Besides, Oracle optimized the user experience in all range of Oracle Cloud Applications to help clients to personalize it, to increase productivity of work, to improve possibilities of joint work and obtaining deeper information.
Oracle SCM Cloud
Provides the complete transparency, valuable information and opportunities necessary for the organizations for creation of intellectual supply chains. Oracle SCM Cloud Release 13 expands a packet of SCM in a cloud due to more than 200 important functions and six new products which cover sales and operations planning, demand management, planning of deliveries, collaboration, quality management and maintenance of the equipment. These innovations help the organizations to transform the operational models for satisfaction of quickly changing business requirements, evolving from traditional supply systems to the connected, comprehensive, flexible and focused on the consumer control functions by supply chains.
Oracle CX Cloud Suite
Provides to the organizations intellectual approach to management of client experience and initiatives of business transformation, providing the business platform which connects data, client experience and results. Oracle CX Cloud Suite Release 13 expands possibilities of Oracle Sales Cloud, including having offered the updated functionality for work with data visualization and mobility and also a number of opportunities which increase productivity of work of sales departments.
Besides, Oracle expanded Oracle CX Cloud Suite, having released Oracle Engagement Cloud — the solution combining the means of support of sales and service allowing the organizations to increase the level of customer satisfaction, loyalty and to improve possibilities of additional sales.
Oracle ERP Cloud
The modern and safe business platform for management of finance provided via Oracle Cloud. Oracle ERP Cloud helps the organizations to stimulate innovations and to perform transformation of business due to increase in its flexibility, cost reduction and reduction of complexity of IT. Oracle ERP Cloud Release 13 is based on the extensive and integrated public cloud.
As noted in Oracle, deepening and expansion of functionality of business applications in the field of financial services, purchases and project portfolio management (Project Portfolio Management, PPM) help the organizations to accelerate rates of innovations thanks to deeper functionality in these areas, including opportunities of dynamic discounting (Dynamic Discounting) and complex financing (Multi-Funding).
Oracle HCM Cloud
Provides to the organizations modern technologies in the field of HR which allow to organize joint work, to optimize talent management, to gain valuable work force competencies, to increase operational efficiency and to simplify connection to a corporate system of each employee from any personal device.
In Oracle HCM Cloud Release 13 80 of % of improvements are implemented on requests of clients. Release 13 expands the complete, multi-profile solution Oracle for all processes of HCM, expanding personalisation of experience of user interaction, branding and additional support of localization of the Tier 1 level. The product also includes the optimized opportunities for support of customer needs in work with associations of the working groups with certain specifics, such as retail and health care, the including flexible models of work.
2014: Announcement
On April 9, 2014 the Oracle company announced a set of the integrated Oracle Cloud Applications services.