Oracle Order Management Cloud

Oracle Order Management Cloud is the cloud software solution for collecting and registration of orders of sale and their execution.

On July 21, 2015 the Oracle company announced release of a cloud service of Oracle Order Management Cloud for support of sales process in a cloud environment.

The product is integrated with the product Oracle Global Order Promising Cloud. The integration purpose - improvement of processing of orders during all sales cycle. Previously integrated and on a centralized basis the managed politicians of order management (execution approval), a possibility of assessment of global goods availability and monitoring of execution of orders increase the level of customer satisfaction and provide profitability of orders.

Opportunities for business

• The centralized monitoring of orders helps:
  • in search of orders,
  • to browse their statuses,
  • to see the report of exclusive situations on clients, goods or suppliers
  • to carry out profound studying of the provided data for obtaining more detailed information.

• Management of exclusive situations:
  • timely detection of orders which can be not executed in the appointed terms,
  • correction of actions and warning of dissatisfaction of clients.
  • Determination of priorities of outstanding orders for the maximum increase in key performance indicators of work with orders.

• Application predictable politician of order management:
  • business users can define, implement and accompany own politicians and rules of order management of sale without the need for appeals to technical instruments of programming that allows to simplify IT systems and to reduce costs for their support.

• Change management — the centralized logic of changes of orders supports the approved processing of changes and reviews for all orders, reducing errors and costs for processing.

The solution of Oracle "from formation of the offer before receiving money from sale" (quote-to-cash) is the end-to-end business process integrating Oracle Order Management Cloud and Oracle Global Promising Cloud with Oracle CPQ Cloud and Oracle ERP Cloud services, connecting work of sales department, service of execution of orders and finance division.

The automated process helps to simplify transactions and to reduce IT costs, excepting bottlenecks and errors in the end-to-end process affecting functions of sales department, service of execution of orders and finance division. The solution is designed to increase overall effectiveness of sales that is a key factor for improvement of processes of work with clients, increase in income and profit increase. The integrated, flexible and scalable solution of Oracle allows the organizations to automate all business process.

Integration of these key business functions provides increase in accuracy of execution of orders and efficiency of their accomplishment and also reduction of errors when drawing accounts and improvement of processes of recognition of income. The efficiency of sales can grow as processes are personalized under each client, allowing to offer target content, to do personal offers, packets and options of additional and connected goods and services. It allows to improve customer retention indicators, to increase profitability of sales and to optimize the prices for each client.

2015: Order Management Cloud is upgraded

On November 5, 2015 Oracle, promoting satisfaction of requirements of difficult global supply chains, announced a number of innovations among which upgrade of a svervis of Order Management Cloud.

The cloud service of Oracle Order Management Cloud can support several sources of obtaining orders, such as Oracle CPQ Cloud, Oracle Commerce Cloud, systems of Electronic Data Interchange (EDI) or legacy systems now.

Contains the appendix also own built-in functions of obtaining orders and price calculation and also a configurator. All these opportunities can be used for service and order management in different channels. Oracle Order Management Cloud supports management of accomplishment of orders on the Oracle SCM Cloud platform and also in several external systems. The application supports difficult execution threads, such as configuring flows by request (configure-to-order), direct deliveries from a warehouse of producer (drop-ship), flows of "back-to-back" and flows of internal transfer of materials (internal material transfer).