PowerCurve

PowerCurve is the automated platform of assistance in adoption of key solutions at all stages of cooperation with clients.

The platform allows to use the flexible business approach, to achieve the best understanding of customer needs and to make optimal solutions. Using the PowerCurve platform there is an opportunity to dispose most effectively of the available information quickly to make the right decisions on the basis of analytical data. She will help you to the staff of the company to foresee more precisely a customer behavior and to expect changes in the market, to reduce risks and to work according to the selected strategy, continuing search of clients and strengthening cooperation with them.

The PowerCurve platform is developed taking into account all regulatory requirements. Its purpose — expense reduction and quality improvement of customer service. Unlike the similar software products available at present in the market, our platform does not require too long and expensive setup. As the platform completely modular, it can be configured in process of development of the company that will allow to manage activity of the company independently and more precisely and also to react to the changing conditions quicker than competitors.

It is software it is possible to set taking into account specifics of the IT equipment, involving those functions which will allow to manage expenses and to lower current costs on the software. Besides, the PowerCurve platform can be started from a safe remote server of a data processing center of vendor - Experian company.

Features

• Computer-assisted retrieval of clients and effective management of data for separation of consumers into target groups
• Rapid development of flexible strategy of adoption of key solutions for ensuring growth of the company
• Requirements analysis of clients and possible risks, search of individual approach to consumers
• Profit maximization, risk reduction and simplification of debt collection
• Operational accounting of initial and calculated data in adoption of key solutions
• Sure adoption of the difficult solutions connected with customer service at the minimum finance costs

2017: PowerCurve Collections = Consolidation PowerCurve and Tallyman

The correct approach to collecting of arrears is not only a question of productive collecting. This ability to see a difference between the safe customer who just forgot to make the next payment, the new borrower, on several payments who lagged behind the diagram and the debtor experiencing real financial difficulties. If you learn to distinguish them, you will be able to provide to your clients the convenient personalized services. The Experian company integrated in the spring of 2017 the flagman platform of automation of decision making PowerCurve and already the system of collecting of debt Tallyman. PowerCurve Collections helps to realize all potential of data and analytics, allowing the companies to make decisions taking into account requirements and special circumstances of each certain client.

"Each contact with the client is an opportunity to strengthen yours with it relationship even if it is about collecting of debt, – Alexander Chukhlantsev, the managing director of Experian in Russia and the CIS countries comments. – PowerCurve Collections gives the chance to the companies to define, based on data and analytics how often it is necessary to contact to debtors what communication channel is most effective and in what time it is the best of all to address it. Besides, clients can take more active part in management of the debt obligations, according to the financial tasks facing them. As a result your work on collecting of debt becomes more individual and personalized that is good both for clients, and for business".

PowerCurve Collections allows to see a complete and exact profile of the debtor, enriching the information about the client with data from different sources. Then these data undergo analytical processing, and a system offers specific, practical actions for increase in the amount of collecting and increase in customer satisfaction. For some debtor the direct phone call, for another – the automated direction on a convenient self-service portal will be the best method of interaction. Sometimes the best approach – not to do anything at all. For adoption of such solution it is important to understand what clients with high probability will pay, without additional reminders. The solution PowerCurve Collections helps to define such categories of clients without effort. Finally the companies receive the economic and conforming to regulatory requirements process of collecting of debt focused on clients. It is also important to note that the possibility of making changes in the strategy of collecting of debt by business users, allows to adapt process to the changing requirements of the regulator quickly.

Key PowerCurve Collections functions:

• The single interface of the user which allows the companies quickly and on a centralized basis to create and implement the strategy of collecting of debt and technology processes.
• The advanced data access – eliminates general "headache" of the companies: how to use data from various sources for the analysis of a complete profile of each client.
• The digital self-service portal allowing debtors to manage by method, convenient for them, the accounts, to communicate with collectors and to make payments.
• Analytic functions, such as the integrated scoring cards, comparative testing of Champion/Challenger and modeling for increase in accuracy of solutions on collecting of debt.
• The decision making system, best in the class, with rich tools of setup of strategy of decision making which allows to perform the effective and conforming to regulatory requirements actions for collecting of debt.
• Automation of routine operating activities, instruments of consulting support for collectors.
• Advanced performance control of process of collecting of debt, with the integrated reports and dashborda, for ensuring high efficiency of process of collecting of debt.

As a result of the consolidation Tallyman and PowerCurve it is possible to manage all lifecycle of the client using one platform. By means of PowerCurve Originations of the company can attract profitable clients more effectively. PowerCurve Customer Management provides to the organizations complex vision of the existing clients. And now there was a PowerCurve Collections system which allows to manage process of collecting of arrears from beginning to end.

2014: PowerCurve for banks

On August 7, 2014 the Experian company submitted the platform of new generation for effective decision making.

Sergey Gorashchenko, the chief representative of Experian in Russia and the CIS countries, noted: "We created the PowerCurve platform in response to the growing requirements of the market needing really flexible and end-to-end system of decision making which allows banks and financial institutions to adapt quickly to rapid changes of the business environment and a regulatory framework for all lifecycle of work with clients. For ensuring better decision making, increase in efficiency and steady growth of profit PowerCurve relies on power and intelligence of expanded analytics. Those our customers who already take advantages of the PowerCurve platform see huge advantage in ease of use of this solution Experian for creation, monitoring and improvement of strategy of decision making".