RDTECH: Outsourcing of administration of databases

Outsourcing of administration of databases - service in transfer by the customer of all or parts of functions of administration of databases to experts of the company.

2020: A discount of 30% for the first two months of remote service for new clients

On April 21, 2020 the company RDTECH, one of service providers IT-outsourcing in Russia reported that it is ready to assist business and offers special terms for new clients: a discount of 30% for the first two months of remote service databases and business applications.

The certified specialists RDTECH are ready to help clients with the solution of any tasks: from administration before operational troubleshooting in work of DBMS and business applications. Works are carried out far off on VPN and are followed by providing regular reports to IT service of the customer.

At the beginning of cooperation with the customer NDA – the nondisclosure agreement of confidential information consists. At signing of the contract detailed SLA is formed.

The discount applies at the conclusion till June 1, 2020 of the annual agreement of remote outsourcing and on condition of making advance payment for the period of a two-month grace period. At the same time we assume that after the termination of the mode of self-isolation some IT services can want to return to independent information systems administration, more usual for them. If the customer makes such decision before expiration of the contract, then he can be ahead of schedule terminated without application of penalties. However we are sure that most of customers, having managed even to estimate for short term quality of the provided service and advantage of cooperation about RDTECH, will continue work with us and after the termination of a pandemic, comments the director of the center of technical consulting on RDTECH Pavel Shmelyov

2014: Options of rendering service. Tasks

According to information for March, 2014 administration of databases is made by the specialists who are exclusively certified by Oracle corporation.

Options of rendering service

• On the platform of the Customer - service appear in the territory of the Customer in mode 24x7 or 8x5
• Remote - administration of databases of the Customer is performed far off on VPN
• Mixed (hybrid) - a combination of the first two methods of rendering service

Tasks

• Control over administration of databases, execution of works, and problem definition remains behind IT service of the customer
• Concentration of efforts and resources of IT service on critical tasks
• Continuous providing service from the outsourcer. In case of need, will always provide adequate replacement of the specialist
• The centralized and consolidated service and administration of databases by forces of experts according to the set indicators and structure of service
• Cost reduction on own IT service and service of IT systems
• Minimum dependence on "a human factor" (disease, internal koflikt, etc.)