Russian Post: Unified Postal Transfer System (EPPP)

2025: Inclusion of 10 information systems in the register of domestic software

Another 10 information systems of the Russian Post were included in the Register of Russian software. Together, they form a comprehensive IT infrastructure, where each component is responsible for a specific aspect of the company's activities: from customer service and processing parcels and letters to analytics and data management. The company announced this on February 27, 2025.

The Post specialists have done a large-scale work on the import substitution of foreign components used in the systems. The replacement of foreign solutions with domestic counterparts made it possible to ensure full compliance of the company's software with the requirements of Russian legislation and information security standards.

The systems included in the register cover a large range of tasks: from automation of postal services to data analytics and production process management. All systems are designed to meet the requirements not only for security, but also for reliability and scalability.

The inclusion of Mail information systems in the Register of Russian software is the result of large-scale import substitution work. This is a confirmation of the high level of our solutions and the development of the company's digital infrastructure. We continue to invest in the digitalization of processes, introduce technologies in order to continuously improve the quality of services and meet the needs of customers as much as possible, - commented Dmitry Chudinov, Deputy General Director of the Russian Post.

The following Mail systems are included in the Register of Russian Software.

The# Unified Automated OPS System (EAS OPS) is a digital platform that has automated key processes in post offices, improved management efficiency and significantly reduced customer service time. Due to the transition to a domestic solution, it was possible to ensure a more prompt deployment and update of services, significantly reducing the Time to Market (T2M) indicator. The system has become one of the largest in terms of implementation in the country: it covered more than 100,000 jobs, completely replacing the previously used system from Microsoft. The digitalization of mail processes based on the EAS OPS made it possible not only to increase convenience for customers, but also to create a flexible, reliable and technologically independent infrastructure for the further development of the postal and logistics business.

1. Unified Postal Transfer System (EPP). The basic information system for the provision of the Postal Service to individuals and legal entities, as well as corporate clients, supports a large range of products, including domestic and international transfers, imposed payments, social benefits, insurance and others.
2. Unified information and analytical platform - a domestic solution for data management. Russian Post abandoned foreign solutions, including Vertica, and switched to a domestic information and analytical platform. The new system consolidates the data of all business processes, providing reliable and secure analytics throughout the organization. Automation of processes based on modern solutions made it possible to speed up data processing, increase forecasting accuracy and efficiency of management decisions. As a result, the company's employees have an effective tool for analytics and strategic planning that fully meets the requirements of digital transformation and guarantees technological sovereignty.
3. The registered mail tracking service allows customers to monitor the movement of items in real time.
4. Enterprise Data Bus is a single platform for intersystem interaction based on REST and Kafka technologies. The system provides validation, processing, conversion and routing of data between different IEs, as well as controls access to transmitted information.
5. Tariffer - a system for calculating the cost and timing of delivery of mail and the provision of services. It allows you to administer tariffs, provide reference data on postal facilities and generate postal documents.
6. E-mail system
7. ACS " Hybrid Mail" - a complex for the provision of services of the "Digital Mail" group: e-mail and preflight. The services allow you to send a legally significant message in electronic form, record the fact of sending and receiving it unchanged, as well as 100% guarantee the delivery of such a message. If the addressee is not connected to receive emails, they are printed and delivered on paper. E-mail helps users save time and money on postal services, and the digital form is a convenient way to quickly and automatically receive the necessary confirmation and reporting on the exchange of legally significant messages.
8. IS Pensions is a master system that provides interaction with the Pension Fund of Russia (PFR) and post offices that issue pensions and benefits.
9. SPS passport - a system for storing structured information about post offices, used to record, manage and analyze the operation of postal facilities in the Russian Federation.