| The name of the base system (platform): | Bpm`online |
| Developers: | Software technologies Samara |
| Last Release Date: | 2018/03/22 |
| Technology: | CRM, CRM - Loyalty systems |
SMS Sender for bpm’online is the module allowing to build full-fledged customer relations by their operational informing and use convenient for target audience of the channel of communication. Sending the SMS is performed directly from the bpm'online interface.
In the whole SMS Sender on bpm’online represents addition to the CRM system of bpm'online which expands its opportunities. At least one license bpm'online is necessary for installation of addition. SMS Sender on bpm’online is compatible to any product bpm'online of version 7.9 above.
Functionality:
- Adding of the segmented audience
- Use of templates of mailings and macroes
- Use of the short number / text number of the sender
- The postponed mailing start
- Statistics of delivery
- Broad set of conditions for start of trigger mailing
- An opportunity to use SMS mailings as a part of a difficult marketing campaign
- Accounting of time zones
- Sending from any process in a system
- Special element in the designer of processes
- Sending instant messages through separate queue
- Use of templates of messages
The supported services: For sending it is possible to use any provider supporting the SMPP protocol. Services of sending the SMS are preset and tested:
- Intra.ws
- MessageMedia.com
- Bringo.ru
2018: March updating
The Software technologies company provided on March 22, 2018 the upgraded version of the SMS Sender for bpm'online software product expanding bpm’online marketing systems capabilities regarding carrying out SMS mailings.
SMS Sender allows to build full-fledged customer relations by mailing of short text messages directly from the bpm'online system.
According to developers, the clear interface of the updated solution gives ample opportunities for creation of single, bulk and trigger mailings. The module allows to segment audience, to use ready templates of messages and macroes for the purpose of saving of time and personalisation of clients, to set short or text number of the sender for increase in recognition of firm or a brand, to select the most advantageous conditions of sending the SMS due to flexible configuration of communication with providers and also to carry out efficiency analysis of mailings using detailed statistics according to the results of delivery of messages.
With the advent of upgraded version of SMS Sender of the company will be able to optimize maintenance of the client on all stages of a marketing campaign.
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