Terrasoft Debt Collection

The solution Terrasoft Debt Collection is the software product for process automation of work on return of arrears.

The convenient tool for work of collectors, Terrasoft Debt Collection at all stages of collection activity (soft, hard and legal collection) guarantees maximum efficiency of all complex of works on return of debts of legal entities and physical persons.

Use of Terrasoft Debt Collection allows to optimize work with debtors, it is essential to reduce arrears volume, to construct effective process of collecting of debts at all stages - from pre-judicial before enforcement proceeding.

Automation of process provides "pipeline" on debt collection, allowing to control and manage activities for return of debts effectively.

Product capabilities

• Organization and management of physical persons and legal entities of uniform base, clients and debtors.
• Automatic data loading from used by bank or the collection agency of software products.
• Storage of the complete information about credit case, the history of work with it.
• Business process management on work with debtors.
• Segmentation of debtors by different parameters.
• Task allocation and organization of works on debt collection.
• Monitoring of activity of employees.
• Fixing of all held events.
• Workflow automation, the debt collection accompanying processes.
• Automation of preparation of the external and internal reporting.

Use of Terrasoft Debt Collection allows to automate all processes of work with the clients having arrears, to minimize the resources directed to maintenance of these processes, to implement the most effective strategy for repayment of the existing debts.

Integration and approval

Integration of Terrasoft Debt Collection with other information systems allows to avoid double entry of information, to provide correctness and relevance of data. Implementation of such integration can minimize a human factor, simplify work with software products and, as a result, helps to increase quality of service significantly.

Integration of Terrasoft Debt Collection with other information systems (the core banking system, a card system, a processing system, an electronic document management system) allows to obtain quickly information on debt repayment, accrued fines and a penalty fee, to expect delay parameters – DPD (day past due), an outstanding amount date and another.

Data exchange with bureau of credit histories, the collection companies for the purpose of works monitoring on collecting of debt is performed using the module of export / import of data to Terrasoft Debt Collection. In a basic configuration exchange is possible via the Microsoft Excel files.

For informing debtors and a reminder on debt repayment in Terrasoft Debt Collection the possibility of formation and sending individual Sms to each debtor (is implemented when using the SMS gateway, or the external operator).