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VK Tracer Application Error Collection and Analysis Service

Product
The name of the base system (platform): Artificial intelligence (AI, Artificial intelligence, AI)
Developers: VK (formerly Mail.ru Group)
Last Release Date: 2025/04/23
Technology: ITSM - IT Service Management Systems

Content

Main article: IT Service Management (ITSM)

2025

Integration with Aurora operating system services

With the free Tracer tool, Aurora application developers will be able to track errors in real time and quickly fix problems. VK (formerly Mail.ru Group) announced this on April 23, 2025.

VK and Open Mobile Platform (OMP) have integrated Tracer libraries with the system services of the Aurora operating system, maintaining the security standards of each application. Tracer is designed to monitor the stable operation of mobile applications and websites. When problems arise, the service provides a detailed report indicating specific dependencies, sections and modules, and the AI model analyzes the data and determines the possible causes of the failure. Developers save time looking for errors that cannot be identified during testing and receive ready-made recommendations for troubleshooting.

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There are more and more projects on Aurora OS, the ecosystem is actively developing. The domestic Tracer solution expands the developer toolkit for Aurora OS, offering more opportunities for high-quality life cycle support. ON Thank you to the Tracer team for your fruitful collaboration. We hope that the developers will appreciate the new service, - said Nikita Dobrovolsky, head of the project group "Open Mobile Platform.
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It is nice to see how the community of Russian developers together copes with the challenges ITindustries-. At the launch of Tracer, we understood that colleagues from other companies have practically no options for identifying and quickly fixing failures, so our motivation was to equip colleagues with a good working tool as quickly as possible. Tracer will continue to develop and in 2025 we will present several more important updates, "said Kirill Popov, Tracer project manager.
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Web Development Availability

The functionality of the free Tracer service, which collects and analyzes errors in mobile applications, is now available for Web development. VK (formerly Mail.ru Group) announced this on April 9, 2025.

Technicians can monitor errors, freezes, and malfunctions of IT services in real time. When problems arise, the service provides a detailed report indicating specific dependencies, sections and modules, and the AI model analyzes the data and determines the possible causes of the error. Developers save time looking for bugs that cannot be identified during testing and receive ready-made recommendations for troubleshooting.

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A significant part of people continue to use the Internet on a computer or laptop, so for developers the web platform remains one of the key ones. With the launch of Tracer for websites, we cover most of the needs of fellow developers - now monitoring mobile and browser versions of the same product can be performed in a single service, "said Kirill Popov, Tracer project manager.
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2024: Adding generative AI

Tracer has a generative AI service that helps analyze crashes and problems in applications, and also offers a solution for them. VK (formerly Mail.ru Group) announced this on July 4, 2024. This tool will allow developers to quickly and efficiently identify the causes of errors and find ways to fix them. As a result, the time at each stage of application development is reduced: from testing to release into production.

Tracer is a VK tool for monitoring the stability of Android and iOS applications in real time. When problems are identified, the service creates a stectrace - a detailed failure report that includes an analysis of specific dependencies, sections and application modules where a failure could occur. Stacks can occupy hundreds of lines of technical information, which is not always possible to quickly understand.

The AI model analyzes the stectrace and determines the possible causes of the error, highlighting the most likely one, or compiles a list of factors that could lead to a failure. After determining the root cause, the neural network generates specific tips for correcting the error. For example, suggests changes to your code, updating libraries, or other actions to help avoid another failure. AI takes into account the specifics of the application, its architecture and the technologies used, which allows the service to give recommendations adapted to the specific conditions and needs of developers.

The neural network is constantly improving its algorithms, providing more and more accurate and useful recommendations. Developers can also leave feedback on how AI works in Tracer.

Tracer was developed by the Odnoklassniki team (OK.TECH), later it was introduced into most VK products. The service is free and available for integration.