Wellsoft Elements (formerly Smart Housing and Utilities)

Main article: IT in housing and communal services

Wellsoft Elements (formerly Smart Housing and Utilities) is a digital platform for developers, management companies, residents and service providers. The technological basis for creating a single standard of service, sales growth and profitability of residential fund management.

2025

Getting started in Kazakhstan, Uzbekistan and Kyrgyzstan

The Russian developer of IT solutions Wellsoft announced the expansion of the geography of the presence of its cloud platform Wellsoft Elements. After a successful launch in Kazakhstan, the company begins work in Uzbekistan and Kyrgyzstan. This was reported by the press service of Wellsoft on December 15, 2025.

The platform is designed for developers and management companies. It combines all stages - from buying an apartment to comfortable accommodation. The successful implementation of projects with large Russian developers allowed the company to accumulate significant experience to reach the international level.

𝓲

Фото: Freepik

Wellsoft CEO Daniil Baigozin commented that the company is seeing a dynamic growth in the housing market in the CIS countries. New residential complexes are being built - from comfort to elite class. They require modern, high-quality automation.

Daniil Baigozin noted that in the markets of Uzbekistan or Kyrgyzstan there are simply no analogues to the complex solution offered by Wellsoft. According to him, the developer implementing the platform gains a competitive advantage by offering residents a higher level of service.

To adapt the product to new markets, Wellsoft carried out a set of works:

• localization of interfaces - web and mobile interfaces of the platform are translated into English, Kazakh, Kyrgyz and Uzbek;
• integration with local services - work is underway to connect to national payment systems and accounting platforms, which will ensure uninterrupted calculations and compliance with local requirements;
• pilot projects with developers - the company is already working on the first implementations with leading developers of Tashkent and Bishkek.

Translating interfaces into local languages is critical for users. Residents of apartment buildings in the CIS countries do not always speak Russian at a sufficient level. The ability to use the application in your native language increases convenience and reduces barriers to mastering the system.

Integration with SmartAirkey

Wellsoft on October 8, 2025 announced the completion of the integration of its Wellsoft Elements platform with the SmartAirkey access control and control system.

The partnership is aimed at creating comprehensive digital solutions for residential complexes from "comfort" to "premium" class, which allows developers to significantly increase the attractiveness of objects on the market and offer residents an innovative level of comfort.

SmartAirkey system allows you to implement the concept of keyless access "hands-free." It is enough to have a smartphone with a resident's mobile application installed - all doors, barriers and gates will open automatically when the user approaches. This is especially true for families with children, car owners and anyone who values ​ ​ convenience and modern technology.

Now buyers of apartments can get not just real estate, but a ready-made technological environment for life, where keys, key chains or cards are not needed to access the territory of the residential complex, to the entrance, to the parking lot and to other zones. This forms the image of the LCD of the future, which directly affects the loyalty of buyers and the speed of sales, - said Daniil Baigozin, CEO of Wellsoft.

Integration allows you to manage the digital keys of tenants through a single Wellsoft Elements platform. Owner data is automatically transferred to the SmartAirkey system, which is immediately granted the appropriate access rights. This not only gives the resident a unique digital service, but also increases the overall level of security at the site.

The system is easily integrated with existing equipment. For the developer, this means flexibility in equipping the facility: the platform can be implemented both at the construction stage and later.

This decision has already aroused interest among major market players. At the end of 2025, it will be launched in one of the residential complexes of Chelyabinsk.

Beginning of integration with the Max messenger

Wellsoft on September 4, 2025 announced the start of integration of the national messenger Max with the Wellsoft Elements platform, which is used by management companies to automate residential management and communication with residents.

According to the requirements of the law, general house chats between the Criminal Code and residents should be transferred to the Max messenger. For management companies operating on the Wellsoft Elements platform, an update will be introduced - the integration of Max with the management platform and the resident's mobile application.

In the mobile application for residents, the "Chat at home" section will appear on the main screen. When you click on it, the user will automatically go to the chat of his home in the Max messenger - without having to search for it manually.

Our goal is to make the transition to the Max comfortable for all participants. Integration with Wellsoft Elements will allow the management company to continue working as usual, and residents not to waste time manually searching for chat. Everything will be available in the usual interface, - said Daniil Baigozin, CEO of Wellsoft.

The introduction of the new functionality is scheduled for the fourth quarter of 2025. Additional information will be published on the official website of the company.

The ability to involve residents in the implementation of work on the improvement and repair of houses

Management companies were able to attract residents to carry out work on the improvement and repair of houses for a fee. This became possible thanks to the Self-Employed service, launched on the Wellsoft Elements platform. This was announced by Wellsoft on July 9, 2025.

The service is integrated with the "Own Business" application from Sberbank and uses artificial intelligence to automatically check the work performed. Residents registered as self-employed can take tasks from the Criminal Code in the application - for example, cleaning the territory, painting benches or minor repairs. After completing the task, the user sends a photo report, the neural network analyzes the result and sends a preliminary assessment to the management company. Based on this data, a decision is made on payment or revision.

The service solves several important tasks at once:

• For the management company - reduces the burden on personnel during peak periods and in case of a shortage of personnel.
• For residents - creates a legal source of additional income and attracts them to maintain order.
• For the ecosystem, it increases the number of self-employed and increases involvement in digital services.

The pilot project is being prepared for launch in one of the management companies in Chelyabinsk. In case of successful testing, it is scaled to all PCs using the platform.

Experts note that such solutions can become a new standard of interaction in housing and communal services, creating economic and social ties between management companies and residents. This is especially true in the context of the growing popularity of self-employment and the request for flexible forms of earnings.

Add a single client profile

Wellsoft announced a number of significant updates to its Wellsoft Elements platform on May 28, 2025. This is not just a set of functions, but a fundamentally different approach to the digital transformation of business processes in the field of construction and real estate management. Instead of separate solutions, the company offers a transition to a single ecosystem that covers the entire cycle of interaction with the client - from choosing an apartment to living and repeated transactions.

The paradigm of our platform is to maintain and develop relationships with the client. This is a digital transformation based on the CJM approach. Updates are developed taking into account real market requests and are aimed at creating a convenient, technological environment for all participants in the process - from developers to end users, "said Daniil Baigozin, CEO of Wellsoft.

The key element of the update is a single client profile that combines data from all stages of interaction. Thanks to this, developers, management companies and service services receive a complete history of each user's requests, which allows you to personalize services, improve the quality of service and increase LTV. In addition, the platform will integrate with popular large ecosystems. This will greatly simplify authorization through a single ID and open access to additional services.

The technological base of the platform has been completely revised. The updated architecture provides increased performance and independence from external constraints. The administrator and manager interfaces have also been updated - their release is scheduled for the summer of 2025. At the same time, the platform becomes more open: third-party developers will be able to create their own modules and services through the API, expanding the functionality of the ecosystem.

Name change to Wellsoft Elements

Wellsoft on February 5, 2025 announced a large-scale rebranding. Now its product, an integration platform for housing management, will be called Wellsoft Elements. This change is due to the development of a product that covers more than services for management companies.

Previously, the platform was called "Smart Housing and Communal Services" and was focused on the operation stage. Over the past few years, the company has implemented several projects with large developers in Russia and the CIS countries. As a result, a chain of solutions was developed that covers the entire cycle - from choosing an apartment to living. The accumulated expertise allows the developer to advise not only management organizations, but also developers, helping them in digitalizing the processes of interaction with buyers.

The concept of Wellsoft Elements reflects the idea of ​ ​ an integration platform that provides interaction between services and adapts to the needs of customers. The name "Elements" symbolizes the main components of the digital ecosystem and indicates a modular approach. This enables our customers to choose the necessary elements for their projects, "said Daniil Baigozin, CEO of Wellsoft.

The company notes that the updated platform makes it possible to store in a single environment all information about the client from the moment of choosing an apartment to living. In addition, the product is already integrated with the Sberbank ecosystem, and the plans are to make integration with MTS and Yandex. This will create a single user profile and provide comfortable interaction both with the usual large services and with the services of a particular developer.

One of the key changes will be the maximum openness of the platform to third-party teams. Developers will be able to create their own services - mini-apps and connect them to the platform. This will allow the developer to receive the necessary functionality in a short time.

We are changing the technology stack, product foundation and user characteristics. Our vector is aimed at working more with partners, integrators and third-party developers. We want to create a community of developers, which can include internal and external IT teams of developers, - added Daniil Baigozin.

In the future, the Wellsoft Elements platform will function as a marketplace for services and gadgets, allowing any new solution to become available to all platform customers. The company, in turn, will focus on maintaining and developing the platform core to provide a key architecture and set of rules for integrating such solutions.

2024: Booking a parking space

Wellsoft and Sigur announced the integration of their solutions. The joint technical solution will provide management companies with the ability to manage parking online. The added platform module allows you to create parking lots, book parking spaces, link access points and video surveillance cameras, and make payments. Wellsoft announced this on December 10, 2024.

On the Smart Housing and Utilities platform, there is already integration with the access control and control system at facilities from Sigur. Recently, we made improvements, adding a function in demand among residents - booking a parking space through the application. Our task was to automate the process of renting out parking spaces in order to optimize and speed up the work of the management company. For residents, booking a parking space is carried out quickly and conveniently, without the need to visit the UK office and issue an access card or pass. This significantly increases the level of service, "said Daniil Baigozin, CEO of Wellsoft.

Now apartment owners will be able to quickly create parking applications. The application contains the name of the parking lot, the place number, the amount of payment and the validity period. After successful payment, as well as a day before the expiration of the reservation, the user receives a notification.

This function is designed specifically for a resident's mobile application. To make its use as comfortable as possible, the Wellsoft developers have added a widget that can be displayed on the main screen of the smartphone, and open the barrier when entering the parking lot in one click.

Companies are confident that this function will greatly simplify the lives of residents and increase the level of comfort in their daily life. Wellsoft and Sigur will continue to work to improve their solutions, planning to introduce new features in the future.

2020: Features and Components

Among the platform's features for September 2020:

• Readings of metering devices
• Dispatching requisitions
• Dispatching requisitions
• Online receipt payment
• Online receipt payment
• Communication with residents
• Communication with residents
• Marketplace Services
• Marketplace Services
• Integration with engineering equipment
• Integration with engineering equipment

Among the components of the platform:

• Resident mobile application and web office
• Office of ADF dispatcher and MC employee
• Mobile application of the ADF wizard and crawler
• Service Provider Cabinet and Mobile Application
• Management Company Website
• Acceptance of an apartment is a service for automating the acceptance of apartments by owners and eliminating shortcomings in the warranty obligations of the developer.

From September 1, 2020, a simplified authorization procedure by personal account number, phone or e-mail is available on the Smart Housing and Utilities website.