YClients Service Automation System

The main articles are:

• SaaS - History. Philosophy. Development drivers
• CRM (Customer Relationship Management System)

YClients is a cloud-based online recording and business automation platform in the service industry.

2024

Integration with VKontakte

VKontakte made integration with YCLIENTS simpler and more effective: now entrepreneurs do not need to manually transfer their services from the service to the VKontakte community - the social network will do it automatically, saving business time and resources. Subscribers will be able to see services, their cost, accessible windows and sign up for them directly on social networks, and business - to attract more customers from VKontakte through simplified integration with YCLIENTS and increase income from their business. Information about services and prices will be updated every day so that users always see the latest data.

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VK

Now it is enough for a business to link their personal account in YCLIENTS to the VKontakte community in a couple of clicks. After that, the social network will automatically transfer all services and information about them from YCLIENTS there, and will also create a widget for online recording in one of the most notable and clickable places - the community menu. Business will only have to add write buttons to the public hat and messenger. The ability to sign up will also automatically appear in community posts, stories and clips.

Thanks to updates, service entry forms now open faster, and users do not need to enter their data when recording for the service and can be easily repeated.

VKontakte is used daily by more than 56 million users who communicate with friends, watch and read content, and also look for goods and services. We are constantly developing our tools so that entrepreneurs developing their business with the help of YCLIENTS can use all the possibilities of VKontakte: find a new audience, use content to attract it, build loyalty of subscribers and earn money on their business. We expect that after simplifying integration, the number of entries for business services will grow by about 20%, "said Anna Efimenko, director of business vertical development at VK.

VK integrated YCLIENTS in May 2024. VKontakte users can sign up for beauty salons, sports studios and medical centers, without interrupting the viewing of content on the social network. Thanks to integration, users are kept up to date with all available business services and their cost, and entrepreneurs can simplify the client path and increase revenue. In the future, entrepreneurs with YCLIENTS will have other opportunities within the framework of integration, which will make it possible to work even more efficiently with the VKontakte audience.

Connecting auto payments in UKassa

In YuKassa, the function of automatic payment for services was connected for the YCLIENTS service. This was reported to YuOney on November 15, 2024. Read more here.

Integration with Telfin. Office

Telfin"" presented integration virtual AUTOMATIC TELEPHONE EXCHANGE a ready-made Telfin. Office "with the - CRM CLIENTS system. This was announced Telfin by "" on September 3, 2024. More. here

How the integration of Mango Office and YClients works

MANGO OFFICE and YCLIENTS have become technological partners to help barbershops and beauty salons digitize all communication with customers. Integration of company products will allow companies to receive 100% of calls and automatically associate them with the customer base. And also - control the communication of employees with buyers, increase the average check and find the reasons for canceled records. Learn more here.

Integration with Cash & IT fintech platform

Now employees of beauty salons, fitness studios and massage salons can independently transfer their salaries at any convenient moment. This was made possible by the integration of YCLIENTS - a service for increasing profits and records - and the Cash & IT fintech platform. Integration will remove the burden on owners and give employees the freedom to manage their finances. YClients (WyeClents) announced this on August 1, 2024.

YCLIENTS allows you to calculate and accrue employee salaries for any period, including for a day. When the Cash & IT integration is connected, the amount earned per shift appears on the employee's personal balance. To receive funds, an employee must download the Cash & IT application and specify the details of his bank card. After that, you can make a translation in a couple of clicks.

There are many freelance employees in the service sector. With such a business organization, it is extremely important to maintain team loyalty. One way is to automate payments instantly. The money for the services provided goes directly to the employee's bank account, which simplifies financial management and increases job satisfaction. In addition, this solution reduces the burden for company owners and allows them to focus on higher priorities, - said Orlov.

Integration is also convenient for employees who have several employers.

They themselves decide how much to withdraw and how often: at least daily, at least weekly, at least after each order. This makes the company more attractive in the labor market, as people prefer to work where they can quickly receive the money they earn. In addition, we do not depend on a specific credit institution and offer the opportunity to use accounts in different banks, - said Rustam Yuskaev, CEO Cash & IT.

Integration with VKontakte

Users Vkontakte will be able to sign up for beauty salons medical , a center or a yoga studio in a few seconds. integration Thanks to YCLIENTS, this can be done without breaking away from watching the news feed, clips and stories in. This was announced social networks VK (formerly Mail.ru Group) on May 15, 2024. More. here

Integration with VK Advertising

A business working with YCLIENTS services will be able to attract more customers using VK Advertising. VK (formerly Mail.ru Group) announced this on April 24, 2024. The companies will show ads with online forms YCLIENTS to the audience of all VK projects and advertising network. Read more here.

2023

Integration with the Mail.ru Calendar

The Mail.ru calendar and the services business automation platform, YCLIENTS, implemented the ability to automatically create an event through the online entry YCLIENTS or the YPLACES application. Now users can add a reminder of an upcoming visit to a beauty salon, fitness club or educational activities for children to their Mail.ru Calendar using one button. This was announced on November 2, 2023 by VK (formerly Mail.ru Group). Read more here.

Availability in VTB Internet Bank and Application

VTB has expanded its line of business services for the self-employed. Now they can, on special terms, connect YCLIENTS − an automation platform for the service business. The bank announced this on October 13, 2023. Read more here.

2019: Integration with MCN Telecom PBX

On April 19, 2019, MCN Telecom announced the completion of a test period of integration with the online recording and automation platform of services companies YCLIENTS. Read more here.

2018

Joint solution with ModuleBank

October 15, 2018 Modulbank reported that together cloudy with the platform of online recording and automation of the service sector YСlients developed a joint solution. It includes CRM a system for entrepreneurs, a convenient cash solution and a special banking offer for small and micro businesses. More here

Opportunities. Principle of operation

With YClients, companies can record visitors online, log records, send notifications, keep records and manage staff.

Among the platform's capabilities (as of October 2018):

• Check printing: according to F3-54
• Barcode scanner: 10x faster work with goods
• IP telephony: control of telephone conversations

Principle of operation:

Once a record is created in the electronic log, the data from the record card is involved in the financial and analytical reporting. The YClients program follows the structure of almost any service business and offers a wide range of tools for working with each business process. The service performs routine tasks and thereby frees up the time of the administrator or manager for more important matters of the company.

YClients, as a CRM system, helps to segment the client base and personalize the offer for customers in SMS, e-mail and Push notifications.

The platform also allows you to create reports on 50 criteria in several clicks.

The number of customers exceeded 10 thousand.

In July 2018, the number of clients of the cloud platform for managing YClients services business exceeded 10 thousand.

2017

Integration with cloud telephony "Дом.ru Business"

On September 7, 2017, the federal telecom operator Дом.ru Business announced the implementation of cloud telephony integration with the YClients system, thus expanding the capabilities of its corporate clients.

Connecting cloud telephony "Дом.ru Business" to the Clients system will allow you to see the client's name and phone number already with an incoming call, as well as quickly record the client with a specialist. The entire call history and records will be recorded in the client's card, where you can leave an unlimited number of comments and view the history of the relationship with the client directly from the recording window, download client files and access them directly from Clients.

The interface also has the ability to upload a photo of the client, which will be displayed in the recording window when incoming calls and online records. For each client, you can store a unique additional phone number and identify the visitor by any of the numbers. A filter by date of birth is available in the list of customers, it allows you to track the upcoming birthdays of customers and congratulate them in person.

Integration with YClients is carried out free of charge and is available in the personal account of the Дом.ru Business client when the "Integration with CRM systems" option is connected.

Number of clients. YClients Capabilities

YClients is a system for automating beauty salons, barbershops and other service companies. As of September 2017, YClients is used by more than 5 thousand companies: beauty salons, barbershops, medical centers, questrums, car services.

Among the capabilities of the system:

• Recording customers for various services using the online recording widget on the company's website, as well as on social networks and mobile applications.
• Maintain a customer database, send SMS, e-mail and push notifications.
• Set up loyalty programs of various types.
• Automation of internal business processes: warehouse and financial accounting, management of branches of network companies, calculation of employee salaries.