Teal HR system implemented at Doctor Fomin Clinic

2026: Teal HR Implementation

The Teal HR system has been implemented at the Doctor Fomin Clinic. Yuztech (UseTech) announced this on February 16, 2026.

In the medical business, engagement is not an abstract HR metric. Quality standards, communication between branches and the speed of implementation of changes directly depend on it.

The corporate portal of the Fomin Clinic had every chance to become another news feed. Low attendance led to employees missing important information - about new clinics, changes and achievements of the network.

The portal was a "showcase," not a tool. Maintaining a single, high standard of quality across 27 centres became challenging if the key communication channel was ignored.

The team had the task: to make the portal live, visited and significant for business. We needed a solution that not only informs, but motivates and encourages participation in the life of the company, sees and appreciates the daily work of doctors and administrative personnel: patient appointments, participation in surveys, speeches, network development.

Corporate portal without added value is rarely popular. We needed a solution that motivates, involves, strengthens the atmosphere in the team - and at the same time does not load people, "said Alena Kovalenko, Director of the client service" Clinic Fomin. "

Instead of long and expensive development from scratch, the Fomin Clinic team chose the finished B2B platform Til Eichar, which approached in spirit, flexibility and interface. The project was launched in 53 working days and covered 18 clinics. Integration into the enterprise portal is seamless (through single sign-on and full adaptation of the corporate identity). Employees feel the platform as a native part of their digital environment.

The Til Eichar platform made it possible to instantly connect daily work with remuneration.

The activities are created not for the "game," but for managing critical processes and quality standards:

• Quality of service and patient care;
• Knowledge and exchange of experience;
• Feedback and internal initiatives.

For example, the Medical Incident activity appeared at the request of the department - to discuss errors openly and professionally, as required by JCI standards.

Automatic credit for seniority or birthday points lowered the entry threshold, making participation available to even the busiest doctors.

The catalog is updated taking into account the wishes of employees:

• Professional development: Certificates for training, participation in specialized conferences and strategic sessions;
• Merch and books: Author's stickers, merch, autographed doctors' books, which strengthens internal authority and pride;
• Technology and gadgets - from laptops and headphones, to robotic vacuum cleaners, coffee makers and smart speakers.

Teal Eichar has turned the corporate portal into a dynamic tool for managing employee behavior, quality standards and engagement.

• High coverage from the first days: 205 employees (more than 70% of CAs) immediately passed the program satisfaction survey;
• Feedback quality: eNPS among medical staff collected more than 500 answers - for medicine this is a serious response;
• Conversion to Value: Over 160 orders completed and around 40,000 points earned;
• Driver of initiatives: the platform has become the engine of internal proposals.

Strategic motivation is the point of growth of any business. The introduction of Til Eichar into the Fomin Clinic network is a clear example of how companies can quickly launch an understandable, transparent motivation system. It integrates into the existing IT infrastructure and has a tangible effect - from increasing the coverage of internal communications to increasing engagement and productivity, "said Kirill Morozov, Product Director, Til Eichar.