Customers: Academy Top Contractors: Interregional TransitTelecom (MTT) Product: MTT Voice botProject date: 2023/09 - 2024/03
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2024: Voice Robot Development and Launch
MTT developed and connected voice robot for the academy - ITformations for adults and children - "Academy Top." Voice the robot informs listeners about the launch of new IT courses, the recruitment of new groups, the schedule of classes and helps to identify interest in obtaining such specialties in demand on the market as a programmer, tester, development engineer, software specialist, information security analyst, data system analyst. MTT announced this on April 4, 2024.
After the launch of the voice assistant, lead conversion in applications increased by 7%, and the time that managers spent informing students manually was reduced by 50%.
Thanks to integration CRM the -system, everyone data about the results of calls quickly gets to managers for analysis and further work with those who have shown interest in training.
The voice robot from MTT provides access to up-to-date information about the nearest training programs and other important aspects, and it does it quickly, calling all potential listeners in less than an hour, identifying their needs and interest without involving our employees, - commented Ruslan Purikov, head of the sales department of the Academy Top. - This efficiency allowed us not only to free up a significant part of the managers' time, but also to increase the conversion from the lead to the application by 7%. The Academy is interested in IT companies inviting students to practice, as well as sending their employees to us for retraining. |
We are glad that thanks to the work of our digital employee, even more people will be able to follow the current events at the Academy and get a specialty that is useful and in demand on the market, "commented Kostas Dubosas, Commercial Director of MTT. - The MTS Exolve platform allows you to assemble a unique robot depending on the specifics and needs of a particular organization. |